Management Analyst II

Management Analyst II

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Management Analyst II

Salary

$56,900.48 - $65,294.61 Annually

Location

500 East Main Street, Suite 1500, Norfolk, VA

Job Type

Permanent Full-time

Job Number

010624

Department

Utilities

Division

Director's Office

Opening Date

07/23/2026

Closing Date

8/7/2026 11:59 PM Eastern

• Description

• Benefits

• Questions

Description

The City of Norfolk's Department of Utilities is currently seeking a Management Analyst II within our Management Services Division. The Management Analyst II will serve as the department’s liaison with the Human Resources Department and coordinate and assist in administration of departmental programs in the areas of recruitment, employment, employee relations, compensation and disability management.

Essential Functions

Essential functions include but are not limited to:

• Assists with departmental recruitment efforts by preparing advertisements for open positions, participating in the interview process, and processing new employees.

• Coordinates employee selection process, by developing interview questions, by conducting training as necessary for members of interview panels and by conducting reference checks.

• Confers with Director, division heads, administrative personnel and employees related to recruitment and selection to assist with the development of a departmental recruitment strategy.

• Prepares employment offer letters and processes employment documents.

• Assists in administration of the disability management policy and coordination of the departmental disability management program.

• Provides benefit information to employees and coordinates open enrollment.

• Gathers, analyzes and interprets salary data, and prepares preliminary reports for review.

• Analyzes departmental HR issues like turnover and makes appropriate recommendation.

• Coordinates the processing of personnel performance reports and corrective actions.

• Interprets personnel policies and procedures, and provides technical assistance and advice to departmental supervisors, representatives, and employees on a variety of personnel management matters.

• Performs other duties by meeting with division leaders to discuss organizational strategies.

• Assists with coordinating the department’s performance management system in accordance with City policy.

• Manages the processing of all personnel action forms.

• Assists as with coordinating new hire onboarding and employee security matters as an IT liaison.

Education/Experience

Work requires broad knowledge in a general professional or technical field. Knowledge is normally acquired through four years of college resulting in a Bachelor's degree or equivalent.

Three years experience in data analysis or related field, or an equivalent combination of education and experience.

Additional Information & Requirements

Valid Driver’s License.

Work Hours: Monday through Friday: 8:30 a.m. - 5:00 p.m.

Work Location: 500 E. Main St. 7th Floor

This position is designated as an Essential position which means you may be required to work extended, rotating, after hours, nights and/or weekends in response to emergencies and severe weather.

• Regular full-time and permanent part-time employees may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long-term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking.

• Special project/grant employees are generally eligible for the same benefits of regular full-time employees; however, retirement, life insurance and participation in health plans vary depending upon funding and authorization.

• Temporary/seasonal and part-time employees are generally only eligible for employer provided parking and access to membership in credit union.

• Retirement

If you are hired October 5, 2010, or after to a position with City of Norfolk Retirement System benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

If you are hired January 1, 2022, or after to a position with Virginia Retirement System (VRS) benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

• The Tuition Assistance Program is established to encourage employees toward continued self-development and education. Permanent full-time and permanent part-time classified, unclassified permanent, full-time special projects, and constitutional employees who have completed six months continuous service will be eligible to apply. The applicant’s school of enrollment must be an accredited institution.

NOTE:

The benefits described above are broad generalizations. The specific benefits that an employee may be eligible for are governed by City regulations, as applicable to job type.

Non-City

Positions listed with a job type designation of "Non-City" are not subject to the benefits descriptions above. Refer to the content of the job posting for information regarding these positions.

01

The following Supplemental Questions are specific to the position for which you have applied to assist the hiring manager in screening applications for specific experience being sought. Please be specific in answering these questions as they will be used to evaluate which applications will be given further consideration in the process. Do not answer "see resume" or "see application" as these are not valid answers. Please note that if you are invited to be interviewed by the department, your responses to the following questions may be subject to verification.

• I understand and will answer the following supplemental questions completely and thoroughly.

02

If you were referred for this position by a current City of Norfolk employee, please provide the employee's full name, department, and job title, and your relationship to the employee. If not, please indicate by typing "N/A."

03

Please select the highest level of education you have completed.

• High School Diploma/GED

• Associates/Vocational

• Bachelor's Degree

• Master's Degree

04

Is your degree in a Human Resources or related field?

• Yes

• No

05

How many years of experience do you possess working in Human Resources administration? Human Resources administration includes but not limited to recruitment, employee relations, disability management and training.

• I have no experience

• I have less than 1 year experience

• I have 1 - 3 years experience

• I have 3 - 6 years experience

• I have more than 6 years experience

06

Do you have experience using an applicant tracking system?

• Yes

• No

07

If you answered yes please list all the applicant tracking systems you are familiar with. (If none please put N/A)

08

Please select the computer software programs and databases with which you are familiar. (Select all that apply)

• Microsoft Outlook

• Microsoft Word

• Microsoft Excel

• PeopleSoft

• Laserfiche

• NEOGOV

09

Do you have experience in preparing and/or analyzing human resources data and making recommendations to management on your findings?

• Yes

• No

10

If you answered yes please describe the type of data you collected and analyzed. (N/A if not applicable)

11

Are you a current City of Norfolk employee?

• Yes

• No

12

Please indicate your veteran status. (A copy of your long form DD-214 may be required)

• I am not a Veteran

• I am a Veteran

• I am a Disabled Veteran

Required Question

Employer

City of Norfolk

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