Administrative Clerk

Job Description

Job Description

About the Role:

The Administrative Clerk plays a vital role in ensuring the smooth and efficient operation of office functions by managing a variety of clerical and administrative tasks. This position is responsible for handling incoming and outgoing mail, maintaining accurate records, and supporting general office activities to facilitate effective communication and workflow. The role requires attention to detail and organizational skills to manage data entry and document processing accurately. The Administrative Clerk serves as a key point of contact for answering phones and assisting with general inquiries, contributing to a positive and professional office environment. Ultimately, this position supports the broader administrative team by providing reliable clerical assistance that helps maintain operational efficiency across departments.

Minimum Qualifications:

• High school diploma or equivalent.
• Proficiency in basic typing and data entry.
• Experience with general clerical duties and office equipment operation.
• Strong organizational skills and attention to detail.
• Ability to communicate clearly and professionally over the phone and in person.

Preferred Qualifications:

• Previous experience in an administrative or clerical role.
• Familiarity with records management systems.
• Basic knowledge of office software such as Microsoft Office Suite.
• Ability to multitask and prioritize work effectively in a fast-paced environment.
• Customer service experience or training.

Responsibilities:

• Process and distribute incoming mail and prepare outgoing mail in a timely manner.
• Operate office equipment such as copy machines and fax machines to support document handling.
• Maintain and update records and files to ensure accurate and accessible information management.
• Answer and direct phone calls professionally, providing information or routing calls as appropriate.
• Perform data entry tasks with accuracy to support administrative reporting and documentation.
• Assist with general clerical duties including photocopying, scanning, and organizing office supplies.
• Support other administrative staff with various tasks to ensure smooth office operations.
• Ordering office supplies.
• Assisting with Human Resource duties as assigned.

Skills:

The required skills such as light typing and data entry are essential for accurately processing documents and maintaining records on a daily basis. General clerical skills enable the Administrative Clerk to efficiently handle routine office tasks including filing, copying, and mailroom duties. Proficiency with copy machines and managing incoming mail ensures that correspondence and documents are processed promptly and correctly. Answering phones and providing general administrative support require strong communication skills and professionalism to represent the organization positively. Preferred skills like familiarity with records management and office software enhance the ability to organize information systematically and support digital workflows, contributing to overall office productivity.