BARISTA

Tomlinson Cafe BaristaTo prepare and serve hot and cold drinks such as coffee, tea, artisan, and specialty beverages, as well as educate customers on the Tomlinson Cafe menu, make recommendations based on the customer's preferences, take orders, up-sell special items, and keep the facility clean and stocked, while providing excellent customer service to patrons.Essential FunctionsImmediately greet customers as they arriveEngage customers before taking orders (i.e. "How are you today?")Educate customers on menu items and answer any questions they askDiscern customer's preferences and make recommendations accordingly, potentially up-sellingTake orders while paying attention to details (i.e. preferences of roast, dairy and syrup)Receive and process payments (cash and credit cards)Serve prepared food, like cookies, pastries and muffinsPrepare and serve beverages following recipesKeep the bar area and equipment cleanBrew drip coffee as neededMaintain a clean dining area, sanitizing tables and chairs, and sweeping crumbs off of the floorMaintain stock of syrups, bar fridge, pastries, bagged coffee, and merchandiseMaintain stock of clean mugs and platesComplete tasks on the checklist (for the appropriate shift) with initials by completed tasks, working ahead to ensure completion before the shift is over. Stay until it is completed.Complete daily tasks as possible (first shift), and complete before end of day (second shift)If there is time and it is appropriate, complete items on the next shift's checklistIf the above is complete, ask your manager for something to doNotice if equipment operates properly and report any maintenance needsComply with health and safety regulationsRecommend new menu items and communicate customer feedback to managersWorking ConditionsNo more than twenty-nine (29) hours per weekQualifications / RequirementsIncluding, however not limited to:Christian with high integrity, actively pursuing a relationship with GodHigh school diploma, or equivalentRetail or customer service experience, preferredKnowledgeable in cash handling principles and practicesAble to use computer equipment, systems and software used in retail operationsAble to multi-task, analyze workload, and prioritize as necessary for the benefit of the departmentAble to take the initiative to complete the duties of the position without the need of direct supervision.Able to learn and utilize new skills and information to improve job performance and efficiency.Must be able to work independently, as well as a part of a teamExcellent communication skills, both written and verbalMust possess a positive attitudeAble to show a desire and willingness to learnMust be able to pass background screening, including driving recordEligible to work in the United StatesPhysical RequirementsFrequently required to stand, walk, sit, communicate, reach, and manipulate objects, tools, or controls.Move materials weighing 10-20 pounds frequently, 25-35 pounds occasionally.Manual dexterity and coordination are required over 50% of the work period while operating equipment such as computer keyboard, mouse, calculator, and similar machines.Frequently exposed to cleaning products