TELLER

Kirkpatrick Bank hires individuals who are committed to building long lasting relationships by delivering high quality customer service to all of our customers and within our communities. In return Kirkpatrick strives to offer a competitive and comprehensive benefit package.Kirkpatrick Bank offers the following benefits (subject to eligibility requirement):Company subsidized health and dental insurance for employees and dependentsHealth and Dependent care flexible spending accounts, HSA accountCompany provided life insurance and long term disabilityGenerous 401(k) MatchPaid Sick and VacationWellness PlanEmployee Banking products and services providedPosition Summary: The Teller serves as the first point of contact for customers, delivering exceptional service while accurately and efficiently processing a wide range of financial transactions. This role ensures a positive customer experience, protects bank assets, and adheres to all established policies, procedures, and regulatory requirements.Supervisory Responsibilities: NoneEssential Job Functions and Responsibilities:Warmly greet customers and provide prompt, courteous assistanceProcess financial transactions, including deposits, withdrawals, check cashing, cashier’s checks, gift cards, savings bond redemptions, and loan paymentsVerify customer identities, signatures, and account information to reduce fraud risks and protect customer accountsReview checks for proper endorsements, dates, sufficient funds, payee identification, issuing bank validity, and overall legalityLog and process night deposit envelopes in accordance with dual-control proceduresAssist customers with Safe Deposit Box entry (if located at the branch) and process safe deposit box rental paymentsRespond to customer inquiries, resolve routine account issues, and escalate complex matters appropriatelyIdentify opportunities to recommend additional products or services that meet customer needs and broaden their banking relationshipsMaintain up-to-date knowledge of bank policies, procedures, and regulatory requirements (e.g., BSA, AML, privacy laws)Maintain a professional, organized and secure workspace; uphold confidentiality and security protocolsParticipate in ongoing training and professional developmentDemonstrate a strong commitment to the Company’s mission, values, and customer service standardsThe above represents general responsibilities for the position. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.Education and Experience:High School Diploma/equivalent education requiredPrior banking experience preferredCustomer service and cash handling experience preferredSkills and Abilities:Superior customer service skillsExcellent verbal, written, and interpersonal communication skillsStrong organizational and time management skillsProfessional, positive, and courteous attitudeHigh level of accuracy and attention to detailCommitment to maintaining customer and bank confidentiality at all timesBasic math proficiency and computer skillsPhysical Requirements and Working Conditions:Work is performed in a professional office or branch environmentAbility to stand for extended periodsAbility to lift up to 25 pounds occasionally (e.g. coin bags)Reasonable accommodations may be provided to enable individuals with disabilities to perform essential functionsKirkpatrick Bank is an Equal-Opportunity Employer who offers EEO to all persons without regard to race, color, religion, age, marital or veterans’ status, sex, national origin, physical or mental disability, or any other legally protected class. #J-18808-Ljbffr