Nurse Case Manager

Department: ClientServices
Reports To: Directorof Care
Location: Roseburg,Salem, Eugene, or Medford
Position Type: 0.75FTE, 30 Hours/Week, Non-Exempt
Work Type: InPerson, Not Hybrid/Remote Eligible
Salary Range: $39.00- $41.34 per hour
Salary Note: Bilingual candidates are eligible for an additional $1.50 BilingualDifferential. This BilingualDifferential is not included in the salary range above.
Benefits Available: Readmore at
Agency Overview: Readmore at
External Applicants: Apply directly through our website, via the Agency Overview link. All applicants must submit a complete jobapplication, supplemental questions, and resume via the job portal to beconsidered.
Internal Applicants: Apply via email, following the emailed application instructions


This is the Roseburg posting, please apply to the posting that matches with your desired work location.

Position Summary: Thisposition will provide medical case management services to clients enrolled inRyan White Case management program. The HIV Medical Case Manager willcommunicate with providers regarding the client's care plan and the medicaltreatment plan. In addition, HIV Medical Case Managers will provide services suchas: treatment management and medication adherence, HIV disease and side effectsmanagement, nutritional therapy, oral health interventions and referral, liverhealth and hepatitis disease management (acute and chronic) and HIV riskreduction.

Keyactivities include: initial assessment of service needs; development of acomprehensive, individualized care plan; provision of services required toimplement the plan; monitoring to assess the efficacy of the plan; and periodicre-evaluation of the plan as necessary. This includes all types of casemanagement including face-to-face, phone contact, and any other form ofcommunication.


Essential Functions and Responsibilities:

• ClientManagement: Carry an active caseload of eligible clients, providing directone-on-one medical case management services. Able to provide servicesin-person, over the phone and on a drop-in basis.
• Assessments& Planning: Conduct health assessments and goal planning in collaborationwith the client to identify medication adherence plans and barriers to care.Develop individualized care plans based on assessments and available resourcesto improve medication adherence and overall health.
• Coordinationof Services: Work collaboratively with case management team, providers,community partners to facilitate access to HIV treatment and medical care.Provide client education pertaining to HIV and other medications, diseaseprogression, and risk reduction.
• Advocacy:Advocate for clients with medical service providers and case managers. Conductcase conferences with case managers and medical providers as needed.
• Documentation:Maintain accurate and timely documentation of client interactions, servicesprovided, and progress updates in agency databases. Process and collectnecessary eligibility documents including Authorization for Release ofInformation.
• Referrals:Refer clients to infectious disease providers and medical resources as neededand follow up.
• CommunityEngagement: Build partnerships with medical providers in our service region.Attend relevant community meetings and participate in ongoing training andprofessional development.
• Travel:Ability to travel to see clients in other community settings and provide homevisits on occasion. Ability to transport clients on occasion.
• Standards:Comply with all applicable program standards, guidelines, laws andadministrative rules.
• Reporting:Assist management with all necessary reports.
• Abilityto work well with others, handle stress appropriately, have reliable attendance
• Abilityto use personal cell phone to run agency phone system software, MFA, etc.
• Other tasks as assigned, includingtraining/cross-training other staff as needed

Required Qualifications:

• ValidOregon Registered Nursing license
• Oneyear of experience providing clinical care or medical case management topatients with chronic disease or infectious disease
• Abilityto pass AIDS RN Certification within 24 months
• TBtest (provided at agency)
• ValidOregon driver's license, or valid out of state driver's license with the abilityto get an Oregon driver's license within 30 days of establishing residency inOregon, and a driving record sufficient to be covered by agency auto insurancepolicy.
• Abilityto pass agency criminal background check

Professional Competencies:

• InterpersonalCommunication & Conflict Management (proactively communicateseffectively, listens carefully to others, exhibits acceptable standards ofconduct, deals effectively with others in difficult situations, works to reducetension & conflict)
• OrganizationalAwareness (takes time to learn about agency culture, policies, andprocedures; recognizes and balances the interest and impact of one's departmentwith those of other departments, programs, and the agency as a whole)
• EmbracesChange (actively identifies problems and opportunities forchange, implements solutions where appropriate, maintains effectiveness &adjusts well when experiencing changes in work tasks, environment, processes,and requirements)
• Livingthe Agency Vision & Values (demonstrates anunderstanding of agency vision and values, keeping the vision and values at theforefront of decision making)
• Client& Customer Focused (keeps client and customer needs aprimary focus; develops and sustains productive relationships with clients,customers, & partners)
• ValuingDiversity (appreciates and leverages the capabilities, insights,& ideas of all individuals; works effectively with individuals of diversestyle, ability, & motivation)

Physical Demands:

Whileperforming the duties of this job, the employee is required to

• Repetitivelyuse hands, including grasping, twisting/turning of wrists, and finger dexterityto perform various necessary clerical duties, such as typing and writing.
• Frequentlyuse arms, such as pushing & pulling to open/close drawers, cabinets, etc.
• Sitand/or stand for extended periods of time at an assigned station
• Bend,stand, & reach to be able to transport clients and to lift and carry up to25 pounds for tasks such as building kits & assembling testing/educationalmaterials.
• Use continuousclarity of vision at 20 inches or less for processing of paperwork

Thephysical demands described above here are representative of those that must bemet by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made toenable individuals with disabilities to perform the essential functions of thejob.

Working Conditions, Travel, andEnvironment:

Theduties of this job require individuals to be able to work in non-traditionaland community-based settings. Additionally,the duties of this job include travel to other locations necessary to completeessential job functions, including the ability to transport self to job-relatedevents and locations. This role requires regular reliable attendance, including:

• Abilityto work flexible hours, including early mornings, evenings, and weekends
• Abilityto work a minimum of 4 days per week for 30 hours per week
• Abilityto work in loud, crowded, busy, or escalated environments
• Abilityto drive at night and during various weather conditions safely