Food Prep Lead

Store Location Store 4703920: 7108 Moores Lane, Brentwood, Tennessee 37027 Shift Availability Days & Evenings Job Type Full time Essential Duties Food Merchandising Complies with company guidelines for maximizing sales, profitability and customer service by ensuring all grocery deliveries are accurate, stocked, attractively displayed and priced correctly. Completes build‑to’s for ordering/purchasing merchandise. Maintains inventory by checking in delivery, pricing items, and stocking merchandise according to schematic. Validates deliveries by verifying invoices, reviewing discrepancies with Store Manager, and ensuring charges match delivered goods. Prepares displays by assembling, dating and price‑marking in‑store displays. Rotates food items, monitors quality and freshness measures to protect customers from illness. Monitors and maintains food preparation area and display cases. Assists training new associates with an emphasis on excellent customer service when necessary. Monitors and organizes inventory to prevent items from going out of stock. Uses and coaches food service staff to use suggestive selling and other techniques to maximize sales. Makes price changes in accordance with Company and/or brand guidelines; places advertising and pricing signage inside or outside the facility. Customer Satisfaction Provides prompt, excellent customer service in a courteous, friendly and attentive manner. Greets customers as they enter and thanks them upon exit. Resolves or assists in resolving routine customer concerns within established guidelines. Reports to work on time and follows the dress and appearance code. Prepares and serves quality food and beverage to satisfy customer needs. Facility Condition Maintains a safe and clean work environment by complying with procedures, rules, and regulations. Sweeps, mops, and cleans floors. Dusts and/or washes windows, counters, displays, store areas, and bathrooms. Picks up and disposes of trash, litter, or debris. Inspects store facilities and equipment for safety, cleanliness, and proper working order. Cleans, sanitizes, and maintains food service equipment to protect customers from illness. Financial Controls Notifies the Store Manager of any inventory or operating discrepancy. Receives and signs vendor deliveries, verifies quality and quantity of product. Follows Company and/or brand guidelines for product breakage or spoilage. Staffing Controls Supervises the activities of food prep employees in the absence of the Store Manager. Helps coach and train new employees to carry out duties in accordance with Company standards. Monitors customer traffic and adjusts duties to reduce waiting time; may reassign duties based on operational or discipline needs. Assists with counseling employees and provides feedback to improve performance. Internal/External Controls Ensures food prep employees follow all government laws, health and safety codes, food brand inspection standards, and Company policies. Seeks guidance from the Store Manager concerning legal questions or obligations. Security Controls Assists the Store Manager in maintaining a safe environment for employees and customers and protecting Company assets. Reports all incidents (injury, theft, property damage, improper sanitation or waste disposal, etc.) to the Store Manager. Reports any unsafe, unlawful, or unethical conduct. Administrative Attends job‑related meetings (may be required to work irregular hours). Maintains intradepartmental workflow by fostering a spirit of cooperation. Complies with company policies and procedures. Contributes to team effort by accomplishing related results as needed. Performs all duties with minimal supervision. Performs other duties as assigned by the Store Manager. Keeps all employees accurate time‑keeping records. May take inventory of supplies and equipment. Job Requirements Minimum age of 18 years old. High school diploma or equivalent plus 6 months to 1 year of retail store or food service work experience or an equivalent combination of education, training and work experience. Knowledge of basic business and customer service principles including planning and organizing, resource management and leadership skills. Ability to communicate information and ideas in a clear and understandable manner. Ability to deal with customers, unanticipated problems or events using standard procedures. Ability to work as scheduled including arriving to work on time. Ability to accurately operate a variety of equipment such as hot or cold beverage dispensers, grills, ovens or fry stations and other machines or tools. Ability to perform essential duties and physical functions described in the description. Ability to work in the conditions described below. Work Environment Perform approximately 95% of all work indoors, but will be required to clean parking lots, gas pumps, take out garbage, etc. Take out the garbage during day or early evening hours. May be exposed to extreme cold temperatures while building inventory in a walk‑in cooler and/or freezer. May be exposed to occasional noise. Work with minimum direction and periodic supervision. Physical Requirements Exposed to cold or warm temperature extremes during occasional work in a walk‑in cooler and/or freezer and outdoors. Occasionally lift and/or carry up to 30 pounds from ground to overhead. Occasionally lift and/or carry up to 50 pounds from ground to waist. Grasp, reach, and manipulate objects with hands for entire shift. Push/pull with arms up to a force of 20 pounds. Reach overhead for objects. Bend and twist at waist. Communicate orally. Operate a cash register and/or computer keyboard. Stoop, kneel, squat, bend, push, and pull. Work alone. Recurrent exposure to occasional noise. Stand and/or walk for an entire shift. May require climbing a ladder to store and retrieve materials or place and remove signs. Job Description Acknowledgment This Job Description indicates the general nature and level of work to be performed in this position and is not intended to be a comprehensive inventory of all duties, responsibilities, functions and qualifications required of the position. The incumbent may be asked to perform other duties and will be evaluated, in part, on performance of the tasks listed in this job description. As with all positions, the responsibilities and duties of this position may change. The Company reserves the right to revise this Job Description at any time with or without notice. This Job Description does not constitute a contract for employment and the Company or the incumbent may terminate employment at any time, for any reason, with or without notice. Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company’s Human Resources Representative if you need assistance completing any forms or otherwise participating in the application process. #J-18808-Ljbffr