Vice President of Operations - Commercial Landscape Maintenance

Job Description

Job Description

This is a high-accountability operational mandate for a multi-region leader to own the performance of a commercial landscape maintenance platform. The organization manages a recurring-revenue portfolio of commercial properties, HOAs, and institutional accounts across a growing regional footprint where margin discipline and route efficiency determine profitability.

The incoming VP of Operations will own branch P&L performance, labor productivity, and service delivery across multiple operating units. This is a role for an operator who builds systems, not one who manages by exception — a leader who can drive EBITDA growth through operational discipline while scaling enhancement revenue and protecting the recurring contract base.

KEY LEADERSHIP MANDATES

• Multi-Branch P&L Ownership: Own the operational P&L across multiple branches, with direct accountability for revenue, gross margin, and EBITDA performance.

• Labor Productivity & Efficiency: Drive labor cost as a percentage of revenue through crew productivity standards, route density optimization, and scheduling discipline.

• Recurring Revenue Growth: Protect and grow the managed service contract base through retention execution, renewal management, and proactive client relationship oversight.

• Enhancement Revenue: Institutionalize a cross-selling culture that converts maintenance relationships into enhancement revenue — irrigation, seasonal color, hardscape, and add-on services.

• Gross Margin Preservation: Own material, equipment, and subcontractor cost controls that protect gross margin as the portfolio scales.

• Branch Leadership Development: Recruit, develop, and hold accountable branch managers and operations leaders capable of running autonomous, profitable units.

• Fleet & Equipment Management: Manage fleet utilization, preventive maintenance, and capital planning to control equipment cost and minimize downtime.

• Client Retention: Drive client satisfaction and contract retention through service quality standards, escalation management, and proactive communication protocols.

IDEAL EXECUTIVE PROFILE
The successful candidate is a seasoned landscape operations leader with a track record of running multi-branch, multi-million-dollar maintenance portfolios. You have owned branch P&Ls, driven labor efficiency improvements, and grown enhancement revenue without sacrificing recurring contract retention. You are a systems-oriented operator who builds accountable field leadership teams and manages to margin.

WHAT MAKES THIS OPPORTUNITY DISTINCT
This role offers operational command of an established commercial maintenance platform with a strong recurring revenue base and growth infrastructure in place. You will have the authority to build the operational model, develop the leadership team, and drive EBITDA performance across a growing regional footprint. It is a high-leverage seat for an operator ready to own results.