Program Manager of Evaluation

Job TitleProgram Manager of EvaluationAgencyTexas A&M University Health Science CenterDepartmentOffice of Evaluation & AssessmentProposed Minimum SalaryCommensurateJob LocationRound Rock, TexasJob TypeStaffJob DescriptionOur Commitment Texas A&M University is committed to enriching the learning and working environment by promoting a culture that respects all perspectives, talents & lived experiences. Embracing varying opinions and perspectives strengthens our core values which are: Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless Service. Who we areAs one of the fastest-growing academic health centers in the nation, Texas A&M Health encompasses five colleges and numerous centers and institutes working together to improve health through transformative education, innovative research and team-based health care delivery. What we want The Program Manager of Evaluation, under direction, plans, organizes, directs, and manages day-to-day activities, developing and implementing procedures for the administration of evaluation programs under the Office of Evaluation and Assessment.What you need to knowSchedule: This position may require work beyond normal office hours and/or work on weekends.Training: Ability to deliver training sessions in person and virtually.Travel: This position may require periodic travel to other campuses and sites.Responsibilities:Evaluation Program Management, Troubleshooting, & ReportingPlans, organizes, directs and manages day-to-day activities, developing and implementing procedures for the administration of evaluation programsManages evaluations and processes for pre-clerkship, clerkship, and electives, which includes obtaining accurate information related to courses and faculty, to facilitate evaluation processes and document appropriately. This includes, but is not limited to, attending OEA/Academic Affairs meetings, attending course initiation meetings and obtaining accurate information needed to perform processes in the evaluation software, distribute to the appropriate parties, and updating the database with this informationManages, schedules, leads meetings, and presents dashboards for pre-clerkship and clerkship course evaluation meetingsManages Program Evaluation and Assessment Subcommittee (PEAC) meetings, schedules monthly committee meetings and planning meetings, creates agenda, composes minutesAssists with creating evaluation and assessment guidelinesManages the course report dashboard process from start to finish, including data collection and distribution, creating schedule and deadlines, monitoring progress, performing quality control and providing feedback, collecting course director summary and update action plans to be incorporated into dashboardsAssists with ensuring curriculum implementation data is collected through logistics logs; Monitors data submission and follows-up as neededImplements routine adjustments to evaluation software and troubleshoots evaluation problemsMonitors evaluation completion and compliance rates by students and facultyMonitors reports in the evaluation software, pulls and distributes reports including requests for faculty evaluation teaching data. Distributes grade summary forms through evaluation softwareAssists with NVIVO coding of qualitative comments for course, clerkship, and end of phase evaluationsCompiles basic program statistics as requestedServes as the primary recipient of and responder to department emailResolves tickets in the department ticketing systemAssists with Virtual FeedbackAssists with focus groups as neededAssists in developing strategic plans, goals, and timelines to support evaluation programsAssigns work to student workers as neededLiaison to Medicine StakeholdersServes as the liaison to academic coordinators and other medicine stakeholders regarding evaluation (Academic Affairs, Student Affairs, faculty, staff, students, etc.)Schedules, develops, and conducts programs and training, including evaluation software training, coordinator retreats, course evaluation report meetings, Council for Course Director’s presentations, student orientationAssists with the development and production of materials designed for evaluation programs including training materials, handbooks, and presentationsMaintains and develops communications between stakeholders by attending meetings and conference callsAttends Team Leader meetings and provides updates to the Office of Evaluation and Assessment teamAttends Curriculum Committee and Subcommittee meetings to obtain information relevant to curricular updates and evaluation related informationCoordinates OEA staff, Course Directors, and Academic Affairs personnel for the scheduling of routine course and clerkship evaluation meetingsScheduling, recruitment, communication, and planning of focus groups and other non-routine evaluation tasks and scheduling of other evaluation meetings or tasks as neededAssists with organization of all office calendars that serve as the basis for assurance that course, clerkship, and teaching evaluation processes and dashboards are completed in a timely mannerMaintains accurate program records and databases related to student, faculty, and coordinator information (current coordinators and navigators, current course faculty and student course enrollment)Project Management & Data CollectionProvides data for research, attend and submit abstracts/proposals to conferences for presentationsResponsible for managing and monitoring evaluation content on external and internal websitesReviews/proofreads evaluation reports or documentsDocuments OEA products and process changes and major curricular changesUpdates distribution of evaluation questions mapped to medical education program objectives across pre-clerkship and clerkship coursesAssists with evaluation and assessment projects as neededPerforms other duties as assignedQualifications:Required Education and Experience:Bachelor’s degree or an equivalent combination of education and experienceFive years of medical school and higher education work experience working with faculty, staff and students; project coordination, project management, evaluation experience; survey building and distribution. Conducting training and teaching K - 12 experience could also be considered Knowledge, Skills, and Abilities:Knowledge of word processing and spreadsheet applicationsEffective verbal and written communication skillsStrong interpersonal, leadership, problem solving, and organizational skillsMaintains attention to detail and utilizes sound judgmentAbility to multitask and work cooperatively with othersPreferred QualificationsExperience in higher education or medical educationExperience with handling evaluation softwareExperience working with faculty, staff, and studentsExperience coordinating processes and logisticsDemonstrated ability to prepare and present both written and oral reportsExperience with quantitative/qualitative analysisAbility to explain procedures and policies, communicate, verbal and written, with various levels of staff, students and facultyAbility to work with minimal supervision, be energetic, and show initiative (self-starter)Why Texas A&M University? We are a prestigious university with strong traditions, Core Values, and a community of caring and collaboration.  Medical, prescription drug, dental, vision, life and AD&D, flexible spending accounts, and long-term disability insurance with Texas A&M contributing to employee health and basic life premiums 12-15 days of annual paid holidays Up to eight hours of paid sick leave and at least eight hours of paid vacation each month Automatic enrollment in the Teacher Retirement System of Texas Health and Wellness: Free exercise programs and release time Professional Development: All employees have access to free LinkedIn Learning training, webinars, and limited financial support to attend conferences, workshops, and more Educational release time and tuition assistance for completing a degree while a Texas A&M employee Living Well, a program at Texas A&M that has been built by employees, for employees Instructions to Applicants: Applications received by Texas A&M University must either have all job application data entered, or a resume attached. Failure to provide all job application data or a complete resume could result in an invalid submission and a rejected application. We encourage all applicants to upload a resume or use a LinkedIn profile to pre-populate the online application. All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.Equal Opportunity/Veterans/Disability Employer.SummaryLocation: Round Rock, TX; Bryan, TXType: Full time