ERP/CRM Consultant

We are looking for an ERP/CRM Consultant to support and enhance an Epicor ERP environment for a machinery manufacturing organization in Plymouth, Minnesota. This Long-term Contract position focuses on improving system performance, aligning ERP capabilities with operational goals, and partnering with cross-functional teams to deliver practical, high-value solutions. The ideal candidate brings hands-on Epicor experience, strong business process knowledge, and the ability to translate technical functionality into effective support for manufacturing and business operations.Responsibilities:• Evaluate operational workflows and translate business needs into effective Epicor ERP solutions that improve accuracy, efficiency, and consistency across core functions.• Configure, support, and refine Epicor modules based on organizational priorities, with work spanning areas such as production, inventory, supply chain, finance, order processing, customer support, and related functions.• Create and maintain reporting and system tools, including queries, dashboards, business process automations, and data-driven enhancements that improve visibility and usability.• Coordinate data movement and system connectivity between Epicor and other business applications to support reliable information flow across the organization.• Deliver user guidance through training sessions, process documentation, and best-practice recommendations to strengthen adoption and day-to-day system use.• Investigate functional and technical issues, identify root causes, and work with internal teams and external partners to implement timely resolutions.• Contribute to ERP-related projects such as module deployments, upgrades, and enhancement initiatives while helping minimize disruption to business operations.• Monitor product updates and emerging best practices to recommend improvements that increase system effectiveness and support continuous improvement efforts.