ADMINISTRATIVE COORDINATOR 2 - RECEPTION

Administrative Coordinator 2

CLHSD excels at making lives better. Our mission is to increase public awareness of and to provide access for individuals with behavioral health and developmental disabilities. We integrate community-based services while promoting wellness, recovery, and independence through education and choice of a broad range of programmatic and community resources.

We're seeking an Administrative Coordinator 2 to serve as the first point of contact at the agency, creating a welcoming environment for clients, patients, and visitors and providing administrative support that keeps our front office running smoothly.

An ideal candidate will possess the following competencies: Accepting direction, demonstrating accountability, following policies and procedures, acting decisively, communicating effectively, focusing on customers, and managing time.

Minimum Qualifications

One year of experience in administrative services. Experience substitution: Every 15 semester hours earned from an accredited college or university will substitute for six months of the required experience.

Job Duties and Other Information

Job duties include:

• Maintaining a person-centered, recovery orientation to clients regarding their appointments, attentive to client engagement and readiness to service.
• Determining the appropriate clinical staff to bring urgent life-threatening situations to the attention of and assuring that assistance is initiated.
• Answering all incoming calls to the center/clinic within three rings, determining disposition.
• Entering income verification into the electronic record system upon return receipt from the client to ensure guarantor information.
• Completing Medicaid applications with clients needing to apply.
• Managing service appointment scheduling in a manner that assures that clients have timely access to needed services, and in keeping with clients' needs and preferences.
• Managing service appointment scheduling in a manner that assures that direct service providers' available time slots are filled promptly and according to standards.
• Coding cancelled/missed/attended appointments in the scheduling program. Interfaces with clinic receptionists/support staff for proper data entry and maintenance of the clinic schedule.

Position-specific details:

Appointment type: This position may be filled by a probationary appointment.

Location: This vacancy is located at the Central Louisiana Human Services District's Caring Choices Clinic.

Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.

How to apply:

No Civil Service test score is required in order to be considered for this vacancy. To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page. Information to support your eligibility for this job title must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.

Contact information:

For further information about this vacancy, contact:

View email address on click.appcast.io

Central Louisiana Human Services District

5411 Coliseum Blvd

Alexandria, La 71303