SMB Sales Executive

Job Description

Job Description

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

 
Direct applicants only. We are not seeking 3rd party recruitment services for this role.

Smithville Communications —Indiana’s trusted, locally owned provider of Internet, Voice, Security, and Enterprise data services, is looking for a driven and relationship‑focused Small–Medium Business Sales Executive to accelerate growth in our Jasper, Indiana market. In this role, you’ll identify new business opportunities, nurture client partnerships, and deliver solutions that help SMB customers achieve real, measurable results. If you excel at consultative selling and thrive in a competitive environment, this role is your next great opportunity.

WHAT YOU'LL DO
Business Development & Prospecting (40%)

• Proactively generate new business opportunities within the assigned territory through a variety of channels, including cold calling, in-person visits, email campaigns, social media outreach, and professional networking.
• Leverage existing relationships and cultivate new ones through referrals and key industry partnerships.
• Engage in marketing-driven demand generation initiatives.
• Coordinate appropriate internal resources to support customer opportunities.​​​​
• Represent the company at community and networking events to build brand awareness and establish local presence.

Consultative Sales & Customer Solutions (20%)

• Deliver tailored, consultative solutions to both new and existing customers by understanding their specific needs and business goals.
• Identify cross-selling opportunities to expand product and service adoption.
• Build lasting, trust-based relationships with key decision-makers and influencers by understanding their budget constraints and business drivers.

Sales Execution & Performance Tracking (15%)

• Meet and exceed sales targets by managing a robust, consistently maintained pipeline of qualified opportunities.
• Track productivity and key performance metrics, making data-informed adjustments as needed. 
• Submit timely and accurate reports, forecasts, and order documentation.
• Utilize CRM tools (e.g., Salesforce) to manage sales activities, drive opportunities, and ensure data accuracy.

Customer Relationship Management & Retention (10%)

• Build strong, ongoing relationships with existing customers to drive retention and satisfaction.
• Take initiative in resolving customer concerns and delivering timely solutions. 

Continuous Learning & Industry Knowledge (10%)

• Stay current with industry trends, competitive offerings, and market conditions.
• Pursue ongoing professional development to enhance business acumen and selling skills.
• Collaborate cross-functionally with internal teams to stay informed and aligned.
• Actively listen to identify customer needs that could drive a need for product development or enhancement.

Other Duties as Assigned (5%)

• Complete other duties and special projects as assigned to support team and company objectives.

WHAT YOU BRING
A strong hunter mentality!

• Experience: 3–5 years of proven success in B2B sales, including negotiation and closing experience, with a demonstrated ability to build and sustain long-term client relationships.
• Field Engagement: Comfortable conducting in-person meetings at customer locations, including business offices, residences, or off-site venues.
• Sales Acumen: Skilled in identifying, prospecting, and penetrating a defined book of business or targeted accounts.
• CRM Proficiency: Experience with a CRM platform to manage opportunities and track performance.
• Technical Skills: Proficient in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) and Adobe Reader.
• Flexibility: Willingness to work outside standard business hours as required.
• Valid driver’s license and a safe driving record.

The most qualified candidate will also have:

• Bachelor's degree 
• Salesforce Experience
• Familiarity with the telecommunications industry and a working knowledge of internet and voice services strongly preferred.

WORK ENVIRONMENT

• Typical work hours are Monday through Friday, 8am - 5pm; however, may include evenings and weekends for special events and other meetings
• Ability to travel to customer sites 40-60% of work week is required
• Use of a Smithville company vehicle during business hours and trips

WHAT WE OFFER

We invest in your growth, well‑being, and future.

Benefits include:

• Base Salary, commission, and bonus structure
• Career & Professional Development
• Tuition reimbursement
• In-house training programs
• Company‑paid Dental, Term Life Insurance & Long‑Term Disability
• Low-cost Medical, Prescription, and Vision plans
• Health Savings Account with  annual company contributions
• 401(k) with a company match
• Discount on Smithville Products and Services
• Generous PTO
• Paid holidays
• Discounted Smithville services

WHO WE ARE
For over 100 years, Smithville has been and is a locally grown, family-owned, cutting-edge, live-where-we-work, stand-by-our-products, part-of-the-neighborhood, wildly-Hoosier technology company in the heart of Southern Indiana. We provide the best technology services without sending you across the globe for support. We love our services and Indiana.

Review of employment applications will begin immediately and continue until the position is filled. Smithville is proud to be an equal opportunity employer.             

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