CDMS BUSINESS ANALYST - 1

CDMS Business Analyst

This position is responsible for leading coordination between program staff, vendors, and Subject Matter Experts to define requirements, document processes, and support system enhancements for the Agency's Client Data Management System (CDMS) platform. The position manages change requests and deliverable tracking, facilitates testing activities and ensures accurate communication across stakeholders. The position also supports special projects to meet evolving program needs.

The Work You Will Do:

• Schedules and facilitates meetings with APD internal and external Subject Matter Experts (SMEs) to gather, analyze, and document business and technical requirements and business process flows for system enhancements, configurations, reporting needs, interfaces, and forms to be implemented by development teams.
• Participates in CDMS planning sessions with APD staff and the CDMS vendor, ensuring alignment between program needs, system capabilities, and project timelines.
• Supports and participates in CDMS testing such as System Testing (SIT), User Acceptance Testing (UAT), and other testing phases as assigned.
• Validates testing results and system functionality against documented requirements, process flows, and to-be designs.
• Leads the coordination of testing activities and assists SMEs in executing and documenting test results.
• Maintains and updates the APD CDMS Change Control Log and schedule, including tracking requests, documenting decisions, monitoring progress, and ensuring timely communication with stakeholders.
• Manages deliverable tracking for the CDMS Program, including monitoring due dates, coordinating reviews, and facilitating formal deliverable acceptance and sign-off processes.
• Prepares and submits required CDMS state and reporting, ensuring accuracy, completeness, and compliance with applicable guidelines.
• Supports special projects and performs additional duties as assigned to meet program and agency needs.

Minimum Qualifications:

• Three years of project management or administrative experience.
• A bachelor's degree from an accredited college or university is preferred.

Knowledge, Skills, And Abilities:

• Knowledge of Project Management principles.
• Principles and techniques of effective communication.
• Methods of data collection and analysis.
• Personal computers and software.
• Research tools.
• Problem-solving and decision-making techniques.
• Ability to collect, evaluate and analyze data to develop alternative recommendations, solve problems, document workflow and other activities relating to the improvement of operational and management practices.
• Ability to organize data into logical format for presentation in reports, documents and other written materials.
• Ability to conduct fact-finding research.
• Ability to prepare reports.
• Ability to work independently.
• Ability to utilize problem-solving techniques.
• Ability to collect, evaluate and analyze data relating to human resources.
• Ability to understand and apply applicable rules, regulations, policies and procedures relating to operational and management analysis activities.
• Ability to compose correspondence.
• Ability to plan, organize and coordinate work assignments.
• Ability to communicate effectively.
• Ability to establish and maintain effective working relationships with others.
• Ability to exercise independent judgment and decision making.
• Demonstrate skills in operating personal computers. Research techniques. Analysis. Communication.

Location: Tallahassee, FL, US, 32399