OFFICE SUPPORT/TICKETING ASSISTANT

Job Title

We are an independent brokerage specializing in great concert, theater, and sports seating nationwide. Our over 20 years of providing fantastic service to our many customers has made us the first choice in event ticketing. We are looking for self-motivated candidates to join our company and its departments.

Essential Duties And Primary Responsibilities

Provide general support to sales agents

Handle general booking inquiries and direct them appropriately

Accept and process ticket orders

Conduct artist research

Receive, place, and transfer telephone calls promptly, courteously and efficiently

Filing and other administrative duties

Assume other duties as directed

Skill Requirements And Qualifications

Ability to work accurately and effectively under pressure

Detail oriented with solid organizational, analytical, and planning skills

Possess a clear understanding of confidentiality

Perform technical, specialized and complex office administrative work requiring the use of independent judgment.

Must have a sound knowledge and ability in business correspondence as well as an ability to proofread for grammar and spelling with a high degree of accuracy.

Ability to compose concisely and clearly.

Excellent organizational ability in order to set meaningful priorities, organize workload and handle multiple responsibilities and meet deadlines

Characteristics

Professional demeanor

Flexible

Problem solver with a positive attitude

Assertive and anticipative; strong judgment and decision making

Fast and continuous learner

Delivers quality work with fast turnaround. Treats time as a currency

Person with trusted influence

Team player

Available as necessary during heavy workload

Demonstrated adaptability and flexibility to changes and response to new ideas and approaches