Senior ServiceNow ITSM Lead (Onsite)
Yochana
Yochana is seeking an experienced ITSM Lead to oversee ServiceNow ITSM processes, drive service improvements, and ensure ITIL best practices in an onsite engagement model. The role requires strong expertise in ITIL and ServiceNow, along with a proven track record in ITSM module implementation. Responsibilities include optimizing ITSM processes, monitoring service delivery SLAs/KPIs, and managing client escalations. This position is onsite in Sunnyvale, CA. #J-18808-Ljbffr Yochana
Vacancy posted 1 day ago
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