Accounting Manager

Job Details Level: Management | Location: Raleigh, NC 27601 | Position Type: Full Time | Education Level: 4 Year Degree | Salary Range: $90,000.00 - $105,000.00 | Shift: Day Company The Car Park is a rapidly growing parking and transportation company operating more than 500 locations across the United States, serving hospitality, healthcare, events, municipalities, office, retail, and universities. About the Role We are looking for an Accounts Receivable Manager to lead the organization’s billing, cash application, collections, and customer account functions. The manager ensures invoices are accurate and timely, payments are properly applied, outstanding balances are managed, and accounts receivable records support reliable financial reporting. Responsibilities Lead, coach, and develop the Accounts Receivable team; establish clear expectations, assign work, monitor performance, and provide ongoing training and feedback. Oversee the complete accounts receivable cycle – customer setup, billing, invoice distribution, cash application, account reconciliation, collections, credit balances, adjustments, and account closeout. Ensure invoices are complete, accurate, properly supported, and issued in compliance with customer agreements, company policies, timelines, and tax requirements. Monitor accounts receivable aging, collection activity, unapplied cash, billing exceptions, customer disputes, and other key performance indicators; prioritize and resolve outstanding items. Develop and maintain effective collection practices, including escalation procedures, customer communication standards, payment arrangements, and coordination with leadership. Review and approve billing adjustments, account write-offs, refunds, credit memos, and other nonstandard transactions in accordance with delegated authority and internal controls. Partner with Operations, Accounting, and other departments to ensure billing requirements are understood, customer information is accurate, and financial issues are resolved promptly. Support the monthly close by reconciling accounts receivable activity to the general ledger, reviewing revenue and receivable-related reports, investigating variances, and ensuring required entries and schedules are completed accurately and timely. Maintain strong internal controls and documented procedures over billing, cash receipts, customer accounts, and collections; identify control gaps and implement corrective actions. Prepare and communicate accounts receivable reporting, trends, forecasts, risks, and recommendations to accounting leadership and other stakeholders. Lead process improvement, system implementation, automation, and data quality initiatives that increase accuracy, efficiency, consistency, scalability, and customer service. Coordinate support for internal and external audits and ensure requested documentation is complete, accurate, and provided timely. Perform other duties and special projects as assigned. Qualifications Bachelor’s Degree in accounting, finance, business administration, or a related field. Five or more years of progressive accounts receivable, billing, collections, or related accounting experience. Two or more years of supervisory or team leadership experience. Experience managing high-volume billing and customer account activity in a multi-location or similarly complex organization. Benefits 18 days of PTO (“Recharging your Battery”). Paid parental leave. Volunteer time off (VTO). Paid holidays. Bereavement leave. Medical, dental, vision coverage. Flexible and health spending accounts. Short-term disability. Critical illness and accident benefits. Life insurance, tuition reimbursement. 401(k) and more for eligible team members. Equal Employment Opportunity This position is open to all qualified applicants. Our organization is an equal opportunity employer. #J-18808-Ljbffr