Patient Appointment Scheduler

Medical Office Coordinator

SUMMARY: Answers all incoming calls and routes to the appropriate department, schedules patient appointments for 11 Physicians, collects patient demographic and insurance information, sorts and distributes mail, schedules injections and provides the patient with their estimated cost, assists the physicians with all schedule changes

DUTIES AND RESPONSIBILITIES:

Answers phone system

Schedules patient appointments accurately and efficiently

Works in a fast-paced environment with 11 Physicians

Answers all incoming calls and routes to appropriate department

Provides a positive contribution to a valued team approach

Performs other related duties as assigned by management.

QUALIFICATIONS:

Computer skills required: Knowledge of Athena EHR system preferred

At least 2 years of medical experience, preferred

At least 2 years of previous experience in a customer service role

Experienced in scheduling appointments using a multiline phone system

Anatomy and medical terminology knowledge preferred

Clear understanding of insurance plans preferred

Excellent written and oral communication skills

Ability to make timely and sound decisions

Strong organizational and problem solving skills