Route Sales Supervisor (CDL required)
Dairy Farmers of America
Route Sales Supervisor
Supervise route sales driver and related activities at assigned terminal and/or distribution center. Create work schedules for drivers. Identify and implement effective and timely solutions to transportation and distribution routing and delivery challenges. Develop and promote safety, customer service, and operational excellence.
First shift: Monday-Friday, 8am-5pm
Based in Tampa with West Coast coverage from North Tampa to Naples
Set work schedules, ensuring coverage of each route
Train route drivers to sell in products, including new, seasonal, or line extensions
Train route drivers to manage inventory and merchandise product. Train in pre-sell where applicable
Ensure driver safety training conducted and coach safe driving practices
Coach and develop each driver by demonstrating skills and route riding on a regular basis
Set objectives and track results for each route sales driver
Utilize data from internal systems and other sources to assist managers with KPI's
Optimize distribution productivity
Ensure compliance with any DOT regulations; keep informed of regulatory and logistical issues
Help sustain a culture committed to quality service and high performance. Encourage teamwork
Respond constructively and effectively with daily routing situations and customer situations. Act decisively at the right time. Manage customer complaints
Solve problems with desire to produce exceptional results
Coordinate and dispatch special deliveries
Coordinate route settlement and inventory validation on the route sales driver side
Collaborate with other supervisors to coordinate activities of individual department
Provide for the supervision of assigned employees in scheduling and daily activities, ensuring effective selection, retention, feedback, disciplinary action, and performance management. If a collective bargaining agreement exists, may participate in grievances or other contract related activities and discussions
High School Diploma or equivalent
2 to 5 years of distribution, logistics, and/or transportation experience, including demonstrated leadership attributes, team lead experience, or supervisory experience
Class A or B commercial driver's license in state of residence required
Have air break endorsement
Have or able to obtain state issued milk sampler/hauler license as required
Have current medical card as required
May be required to obtain and maintain other certifications and/or licenses for continued employment
Knowledge of distribution and transportation practices
Solid understanding of DOT transportation regulations related to lawful operation
Understanding of industry, safety, quality, etc., policies (PMO, OSHA, SQF, GMP)
Knowledge of geographic area (pick-up and delivery area)
Knowledge of principles and practices of supervision, training, and personnel management
Skill in leadership, coaching, and team building
Able to use company computer applications, such as Microsoft Word and Excel, routing software, telematics and handhelds
Able to communicate clearly and effectively, both verbally and in writing
Able to adapt and manage to change effectively
Able to consider impact of actions and decisions on employees, coworkers, and customers
Able to multi-task and problem solve
Able to handle challenging or conflict situations with tact and professionalism Able to organize time, energy, and activities effectively to achieve goals (i.e., organizational skills)
Able to interact positively and work effectively with others (interpersonal skills) Able to demonstrate strong initiative and follow through on day-to-day responsibilities
Record keeping skills
Must be able to read, write and speak English
Prior supervisory, people skills, computer skills, and DSD experience
An Equal Opportunity Employer including Disabled/Veterans
Dairy Farmers of America$1,600 per week
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