Emergency Services Mitigation Technician

EMERGENCY SERVICES TECHNICIAN

Full-Time | In-Person | Field-Based | Paid Training & Certifications

WHAT YOU WILL DO

Place, adjust, and monitor drying equipment (air movers, dehumidifiers, and airscrubbers) on water-damaged properties under the direction of the lead technician Take and log moisture readings at assigned locations — accurately, same day, every time Photograph all affected areas: before work begins, during drying, and after completion Assist with controlled demolition — removing damaged materials per the scope, cleaning up, confirming quality before moving on Set up containment and execute mold remediation tasks under lead direction and protocol Perform emergency board-up work — board openings correctly, document all materials used Report any unexpected site conditions (mold indicators, equipment damage, customer concerns, structural hazards) to your lead immediately — same shift, not the next morning Clock in and out accurately by job with detailed activity notes in QuickBooks Time — same day, every day

WHO THRIVES IN THIS ROLE

We are open to three types of candidates: EXPERIENCED — You have worked in restoration, remediation, or a related trade and you have a track record of executing correctly and documenting your work. EMERGING — You are newer to the trade but you have worked in construction, labor, or a physically demanding field role and you take direction well and do quality work. NEW TO THE FIELD — You have no restoration experience but you are physically capable, coachable, reliable, and ready to learn a trade with a real career path. Non-negotiable at every level: You follow instructions the first time — no improvising, no shortcuts You are honest when something goes wrong — you report it, you do not hide it You show up on time, ready to work, with the right attitude You take care of equipment like it is your own — because the company trusts you with it You are comfortable in physically demanding environments: heat, moisture, mold, PPE

WHAT WE OFFER

Competitive hourly wage commensurate with experience — discussed at interview Pay increases tied to performance milestones and certification completion Overtime available based on job volume and emergency response

BENEFITS

Health, vision, and dental insurance Paid time off and paid holidays 401(k) — eligibility discussed at offer Company-provided tools, equipment, and PPE

PAID TRAINING AND CERTIFICATIONS

IICRC WRT (Water Damage Restoration Technician) — paid based on performance Structured 30/60/90-day onboarding — clear expectations from Day 1, not trial-and-error Advancement to Lead Technician is earned — and it is achievable for the right person

SCHEDULE

Full-time, field-based position serving Hampton Roads Monday–Friday; emergency losses require after-hours availability on rotation This is a physical, outdoor field role — you will be on job sites in all conditions We invest in the people who invest in this company. If you show up, follow the plan, and do the work right — we will build your skills, pay for your certifications, and give you a path forward. Apply now. #J-18808-Ljbffr Neighborly Company and its affiliates