Customer Service Representative

Customer Service RepresentativePay Rate: $18 - $19/hr Schedule: 7:30am to 4:30pm, M-F Location: Houston, TX 77060 Summary: We are seeking a customer-focused, detail-driven individual to assist customers with maintenance inquires and service calls. In this role you'll collaborate with customers, service technicians, and your onsite team to ensure calls are handled swiftly and accurately, and with exceptional service.Job Responsibilities:Making and taking phone calls, submitting various work orders for serviceObtaining updates and status reports from technicians and subcontractorsQuoting and invoicingUpdating customers on the status of the work and/or updating cloud-based customer websites with current and accurate detailsExperience/Skills Required:A minimum of two years of experience in customer service in an office setting.Knowledge of Microsoft Office products to include: Outlook, Word, and Excel.Outstanding phone etiquette and Customer Service skillsGood written & verbal communication skills.Ability to work well independently as well as in teams.Sign or Construction industry experience is a huge plus but not required.Job Details:Monday- FridayCasual attireOnsite until fully trained. Once trained, work from home 1 day per week.Pre-employment physical and drug screen prior to start date requiredCompensation / Pay Rate (Up to): $18.00 - $19.00 Per Hour