HR Business Partner

Make a Difference in YOUR Career!

Our vision is both simple and ambitious: to put our drinks on every table.


We are the leading global independent beverage solutions provider. We serve a broad range of national and international retailers as well as Global, National and Emerging (GNE) brands. Our products are distributed worldwide from our production sites in Europe, North America, and Australia. Although our own branding may not appear on the labels of the beverages we produce, there is a good chance you are reading this while sipping one of our drinks.

Our ambition is to continually improve and it’s what keeps us at the top of our game. We are solutions-based. We are innovative. We seek out new challenges and conquer them. This is our company ethos, but it’s our people’s too: Refresco is at the cutting edge of a fast-moving industry because we have passionate people pushing the boundaries of what’s best.

Stop and think: how would YOU put our drinks on every table?


Position Description

Reporting to the Regional Director of Human Resources, the Human Resources Business Partner is responsible for providing effective and efficient Human Resource management at their production location. The job holder supports the plant leadership team to recruit, retain, develop and motivate high quality employees to enable the plant to achieve organizational objectives.

Essential Job Functions:

• Daily management of all HR related issues at the production location.
• Ensure comprehensive understanding of and adherence to all HR policies and procedures as well as external influences such as employment State/Provincial legislation and political inference.
• Provides a progressive, best practice service to all Managers at the production location covering areas such as, but not limited to recruitment and selection, employee onboarding, performance management, training and development, organizational change, communication programs, industrial relations and workforce planning.
• Develops and implements consistent framework of employment standards which ensure competitiveness in the communities in which we operate and which position Refresco as an employer of choice.
• Establishment of departmental performance standards and objectives ensuring the monitoring and delivery of these.
• Source and develop external partnerships with vendors such as recruitment agencies and maximize the quality of service and return on investment.
• Establishment of departmental performance standards and objectives ensuring that these support the overall business plan.
• Work with and networks with HR colleagues across all locations to ensure sharing of best practices.
• Actively involved in activities in the local communities that will build the Refresco employer brand.
• Work with the Talent Acquisition team to ensure effective hiring and onboarding of hourly and salaried employees at their location.
• Manage the plants payroll functions and ensure timely and complete delivery of all necessary payroll related files to the central payroll team.
• Delivers direction to the Human Resources admin and ensures HR administrative tasks get executed in a timely and complete manor.
• Trains supervisors and managers on the Manager Self Service features in our Payroll and Time & Attendance system.
• Act as a first point of contact for all benefits related questions at the location, actively supports employees during open enrollment and ensures all benefits related information is being entered into the system in a timely and complete manner.
• Encourage a safe working environment by actively participating in safety related activities and by facilitating and or participating in safety committee meetings at the location.
• Ensures a timely and complete delivery of Human Resources data and metrics for either standardized reports or ad hoc information requests.

Required Skills:

• Proficiency in Microsoft Word, Excel, Outlook, PowerPoint and HRIS.
• Strong organization and communication skills, ability to multi-task while paying attention to detail and working in a high volume, fast paced environment.
• Demonstrated professional success payroll administration, recruitment and employee relations.
• Ability to speak effectively interact with all levels of management.
• Ability to manage multiple assignments and coordinate activities to meet specific deadlines.
• Ability to interpret the company’s policies and procedures to management and hourly employees.
• High level of accountability, quality and innovation (strives for high performance, emphasizes problem prevention, develops ideas for improvement, document new processes, ensures accuracy of information).
• Comfortable working independently and showing initiative.

Competencies:

• Business Acumen and Data Literacy-Is knowledgeable regarding most business practices and processes. Is literate in business language and comfortable communicating about all facets of the business. Makes recommendations that support organizational goals. Makes decisions that drive people capabilities to the organization’s advantage. Clearly communicates using financial metrics and concepts when making the case for new projects or initiatives.
• Communication-Seeks to understand others' points of view, looking at verbal and nonverbal cues to encourage open and honest discussions. Invites and encourages others to participate in discussions. Projects a sincere and genuine tone. Remains calm when dealing with others who are upset or angry. Provides and seeks support to improve communication. Does not jump to conclusions or act on assumptions. Tailors’ messages to meet the different needs of different audiences. Accurately interprets responses of others to their words and actions. Provides feedback effectively and with empathy. Coaches’ employees and managers on how to effectively communicate.
• Problem Solving and Decision Making- Takes action to remove obstacles and address problems before they impact performance and results. Initiates the evaluation of possible solutions to problems. Makes effective decisions about work task prioritization. Appropriately assesses risks before making decisions. Effectively navigates through ambiguity, using multiple data points to analyze issues and identify trends.
• Coaching & Conflict Management- Uses "active listening" to understand viewpoints of others. Adjusts one's position or view to try and resolve conflict.
• Change Champion-Follows, implements, and communicates change management strategies and plans. Leverages change management best practices.

Education and Experience:

• Bachelor’s degree in business, Human Resources or related field (or equivalent related experience).
• Five (5) years of management experience in Human Resources with prior experience in staffing and employee relations.
• Previous manufacturing HR experience preferred.
• Experience handling highly confidential and sensitive information.
• Experience conducting first-line and management training.
• Experience with applicant tracking systems and HRIS applications.
• Knowledgeable in Microsoft Office applications including Word, Excel, PowerPoint, and Outlook.

Working Conditions:

• Physical Demands – Continuously sitting for prolonged periods, as the job is administrative in nature.
• Visual/Sensory – This position requires attention to detail, requiring attention with one or two senses at a time.
• Work environment – Work and environment fasted paced, requiring ability to remain focused under pressure.
• Mental Stress – There is pronounced pressure from deadlines, project management, accuracy or similar demands.

Travel Requirements:

• Limited

Other Duties :

• This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

A Career with Refresco

Refresco is passionate about empowering leaders who reflect our core values and live by our leadership behaviors. These behaviors encourage effective leadership within the business, and focus on leading courageously, empowering individuals, and driving company growth as one team. Joining our team as a people manager means you’ll be encouraged to evolve as a leader who prioritizes the success of both you and your team, to deliver results, whilst bringing your authentic self to work.


Refresco Beverages US Inc. offers the following competitive pay and comprehensive benefits:

• Medical/Dental/Vision Insurance
• Health Savings Accounts and Flexible Spending Accounts
• Life and AD&D Insurance, critical illness, hospital indemnity, and accident insurance
• Short-term disability and long-term disability
• Pet Insurance
• Legal Benefits
• 401(k) Savings Plan with Company Match
• 12 Paid Holidays
• Vacation Days and Paid Sick Time Off Days
• Well-being Benefit
• Discount and Total Reward Programs

Join Refresco TODAY and enjoy a rewarding CAREER!

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Refresco Beverages US Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity, gender expression, Veteran status, or any other classification protected by federal, state, or local law.

Equal Opportunity Employer

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For further information, please review the Know Your Rights notice from the Department of Labor.