Payroll Support Representative

Payroll Support Representative

Employee Type: Regular

Office/Department: Payroll

Work Environment: Remote and hybrid positions are open to applicants based in states identified here: Work at Loyola | Loyola University Maryland.

Loyola University Maryland Main Campus

Job Type: Full time

Compensation Range: $21.70 - $27.13

Anticipated Start Date: Monday, May 11, 2026

Position Duties:

Provide administrative support to the payroll department. Maintain and audit timekeeping systems within Workday. Ensure employees clock in/out correctly and resolve discrepancies timely. Generate reports on time, attendance, absenteeism, and leave trends. Provide comprehensive reports to support departmental management of time and absence while ensuring compliance with University policies and procedures. Provide data to payroll, human resources, and benefits for compliance audits. Assist employees and managers with questions regarding timekeeping and absence management. Provide payroll support for all non-exempt and exempt employees.

Essential Functions:

Time and Absence Maintenance:

Serve as the functional lead for Workday time and absence

Manage time tracking, schedule maintenance, accruals, and approvals for staff employees

Interpret and apply federal, state, and University policies regarding time reporting and time-off accruals.

Audit time and absence submissions regularly to ensure policy adherence, accurate pay, and proper chargeback to departmental accounts.

Provide time entry data to finance and budget teams to support labor cost analysis, financial aid payroll planning, and compliance with funding restrictions

Support internal and external audits related to payroll, labor costing, and grant compliance

Develop documentation and training for department timekeepers, business administrators, and supervisors across campus

Partner with EA (Enterprise Applications) and the technology department to assist with proper configuration updates, as needed

Customer Service and Payroll Operations:

Lead a customer service culture in the payroll office, while serving as the primary contact for all time and absence inquiries between payroll, department leadership, and student employment supervisors

Deliver Workday training on an as-needed basis to non-exempt employees and supervisors, virtually and in person

In partnership with the Payroll Support Representative, manage correspondence of the payroll e-mail inbox

Support supervisor and payroll team in the development and communication of payroll processing schedules

Manager and Department Support:

Assist Manager with semi monthly payroll processing as needed

Support payroll deductions and help resolve managers' payroll inquiries promptly

Analyze and resolve payroll discrepancies efficiently, including but not limited to periodic and quarterly adjustments, analyzing special payments, troubleshooting, scheduling maintenance, calculating and reconciling wage garnishments and other various payroll deductions

Assist with payment requests, hours analysis and import, salary adjustments, tax form analysis, calculation and review of payroll, the creation and transmittal of Automated Clearing House/National Automated Clearinghouse Association (ACH/NACHA) files, and calculations and remittance of applicable taxes for all non-exempt staff and student employees (bi-weekly payroll).

Provide support for various duties, including, but not limited to, direct deposit campaigns, audits, stale dated check reconciliation, W2 preparation and duplicate W2 requests.

Education Required: Associate's degree

Education Preferred: Bachelor's degree

Other Professional Licensures: FPC preferred

Work Experience: 1 - 3 years

Describe Required Experience: Minimum of one year experience in payroll, timekeeping, data entry or similar experience.

Required Knowledge, Skills and Abilities: Strong understanding of Family Medical Leave Act (FMLA), Americans with Disabilities Act (ADA), related labor laws, and applicable compliance requirements in multiple states, exempt vs non-exempt, etc. Working knowledge of Workday Payroll, Absence, and Time Tracking Experience supporting payroll and reviewing payroll Demonstrated experience with computer information systems, desktop applications and on-line processes, including but not limited to strong skills in Microsoft Excel. Self-starter with a logical and methodical approach to identify solutions Organized and detail-oriented, driven by the challenge of shifting projects and priorities Team player with great communication skills and the ability to establish effective working relationships at all levels within the company Able to manage multiple projects simultaneously and work independently Dependable with impeccable ethics and integrity, and can handle highly sensitive and confidential information in a professional manner Able to prioritize your duties by effectively managing your time to commit to tight deadlines Able to support the University's goals for institutional diversity, as well as the goals and values of a Catholic, Jesuit education.

Physical/Environmental Demands: Specific physical requirements or environmental exposures. Communicating (by means of expressing or exchanging ideas). Visual acuity (to determine the accuracy, neatness, and thoroughness of work assigned or to make general observations about facilities/structures; preparing and analyzing data; viewing a computer screen; extensive reading; etc.) Moving self (within office, around campus, in the community, etc.). Ability to remain in a stationary position for sustained periods of time. Repetitive motion (such as substantial movement of the wrists, hands, fingers).

Final compensation offers are determined by a variety of factors, including but not limited to, job-related experience, internal equity, and alignment with organizational budget.

Successful candidates for any staff, faculty, or administrative position at Loyola University Maryland will be subject to a pre-employment background check. Note: Experience and/or education may be substituted for requirements.

Employment Eligibility: All candidates must be eligible to work in the United States and complete employment eligibility verification by the first day of employment at Loyola University Maryland, as required by law (e.g., Form I-9). Unless explicitly stated otherwise in the job description or job advertisement, Loyola University Maryland does not sponsor employment visas for this position.

University Description: Loyola University Maryland, located in the vibrant city of Baltimore, is a prestigious, selective, comprehensive university with a strong residential liberal-arts-based undergraduate program and professional graduate programs at the master's and doctoral levels. Founded in 1852, Loyola is a Catholic University and one of 27 Jesuit colleges and universities in the United States and the first to bear the name of Saint Ignatius Loyola, founder of the Society of Jesus. Deeply committed to the Ignatian principles upon which it was founded, Loyola focuses on the care and education of the whole person mind, body, and spirit and its mission centers on preparing its students to learn, lead, and serve in a diverse and changing world.

The Wall Street Journal ranked Loyola No. 19 overall in the nation in its 2026 "Best Colleges" list. Loyola was also ranked No. 51 for impact on graduate salaries and No. 81 in the nation for student experience. U.S. News & World Report has ranked Loyola among the top 10 universities in the North Region for the past decade. Princeton Review named it one of the nation's top institutions for undergraduate higher education and one of the best Mid-Atlantic colleges for 2026. Loyola is one of 75 colleges and universities included on a list of the "new" dream schools in Jeffrey Selingo's book, Dream School, Finding the College That's Right for You. The list of "new" dream schools highlights institutions with strong outcomes, accessible admissions, and dynamic student experiences. Loyola was also listed among the "best value" private colleges in Kiplinger's Personal Finance.

Loyola University Maryland is proud to be recognized among the nation's top institutions. From national rankings to regional accolades, our commitment to academic excellence, student success, and Jesuit values continues to earn praise from respected organizations and publications.

Learn more about our prestigious rankings and notable accolades and university profile by clicking on the hyperlinks.

Diversity Statement: Loyola University Maryland strongly values the benefits that diversity brings to the workplace. In accord with its Ignatian values, the University is committed to creating and promoting a community that recognizes the inherent value and dignity of each person. Loyola University Maryland does not discriminate on the basis of race, sex, color, national or ethnic origin, age, religion, disability, marital status, sexual orientation, gender identity, genetic information, military status, or any other legally protected classification. The University recruits, hires, and promotes in accord with this policy and its Core Values.