Senior User Experience Designer

At AKQA (part of WPP) we believe in the imaginative application of art and science to create beautiful ideas, products and services. With an entrepreneurial and collaborative approach, we design adaptive digital services and applications that capture the imagination, delivering impressive returns for our clients.

Creatives at AKQA apply artistry and craftsmanship to strategic insight to create and bring to life beautiful ideas that move the world. Skilled storytellers and conceptors, they work in a multidisciplinary environment to develop labors of love that delight customers and deliver results for clients. Senior UX Designers play essential roles in the execution of beautiful ideas, products and services. They bring exceptional creative thought and craft output, developing and delivering from brief to end user, and are inspired by technology and driven to use it in service of genuinely better human experiences.

We are seeking an experienced Senior UX Designer to support one of the most widely recognized names in connectivity and technology, a brand that is woven into the daily lives of millions of people across the country. This is a meaningful, high-visibility role where strong UX thinking, systems fluency, and thoughtful interaction design have a direct and tangible impact at enormous scale. Above all, this is a role for a designer with deep expertise in Figma design systems and a genuine command of the latest tools and ways of working, from agents and plugins to AI-driven workflows.

ROLE REQUIREMENTS

• A solid understanding and demonstration of user-centered design principles across complex digital product ecosystems
• Lead the design of large and complex systems of interactions, bringing clarity and coherence to multi-step, multi-lane experiences
• Deep expertise in Figma design systems, with expert-level command of components, variants, auto layout, libraries, and prototyping, and fluency in the latest Figma tools, agents, and plugins
• Develop and deliver high-fidelity wireframes, flows, and interactive prototypes primarily utilizing Figma
• Demonstrate advanced proficiency in leveraging AI tools to drive innovation and efficiency across all stages of the UX lifecycle
• Work with team members to develop and refine streamlined UX processes, setting new standards for quality and delivery
• Proactively pursue opportunities to improve strategy and approach in order to better address client and user objectives
• Define consumers, processes, and ideas from an objective point of view grounded in research and insight, and communicate that point of view with confidence and clarity to senior stakeholders on both the agency and client sides
• Work independently and proactively, taking ownership of the quality and consistency of all documentation and deliverables
• Lead and support designers across multiple projects, and contribute to thought leadership activities within the UX and product design discipline

QUALITIES AND CHARACTERISTICS

• A compelling portfolio of distinctive work showing both product and service design, with clear evidence of strong UX craft and systems thinking across complex digital platforms
• Deep, demonstrable expertise in Figma design systems is the number one priority, including fluency in the latest Figma tools, agents, and plugins
• Strong command of AI in design workflows, with a track record of using it to drive efficiency and innovation
• Able to develop simple and elegant design solutions to complex design problems
• Exceptional written and oral communication skills, with the confidence and clarity to present and advocate for design decisions directly to clients; this is an absolute must
• A proactive, self-directed working style, comfortable operating both independently and as part of a cross-functional team
• Expertise in cross-functional collaboration across design, product, strategy, and engineering
• Assists and guides other designers in their professional development, fostering a culture of innovation and continuous improvement
• Fosters progressive and limitless thinking

Location & Commitment

• Hybrid, one day in the office per week, so must be in or commutable to NYC
• Salary range: $100,000.00 - $230,000.00

Explore our extensive range of benefits here

We believe great work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach including required in-office days. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

AKQA is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

About WPP

WPP is the trusted growth partner for the world's leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company - powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.