Head of Customer Experience & Transformation
Sonora Quest Laboratories/ Laboratory Sciences of Arizona
Sonora Quest Laboratories/Laboratory Sciences of Arizona in Phoenix seeks a Customer Experience Manager to lead and optimize the customer journey. This pivotal role involves developing and executing customer experience strategies, overseeing touchpoints, and managing cross-functional teams to drive customer satisfaction. The ideal candidate will have a Bachelor's degree in a relevant field along with substantial experience in customer experience leadership. Join us in making a distinct impact on health care! #J-18808-Ljbffr Sonora Quest Laboratories/ Laboratory Sciences of Arizona
- ...Shift: Day Job Category: Administrative Services Shape how customers experience Sonora Quest Labs at every touch point. This role blends... ...Preferred Qualifications Master’s degree Cultural and Operational Transformation Experience and agility. Strategic influencer, Innovation...TransformationShift work
- ...role puts you at the center of that work. Transforming how a school district operates is not a... ...served. You don’t just want to support customers, you want to help them win. You thrive... ..., or complex program management) Experience driving success within ambiguous and highly...TransformationWork at officeRemote workShift work
$33.65 - $63.65 per hour
...Job Description The Oracle Health Customer Success Manager is responsible for overseeing... ...to customer utilization and experience, facilitating contract renewals, increased... ...significant needs related to upgrades, renewals, transformation, adoption, or all of these factors...TransformationHourly payContract workTemporary workFlexible hours- Laboratory Sciences of Arizona is seeking a Customer Experience Leader in Phoenix, Arizona. This role is crucial for developing and executing customer experience strategies, managing touchpoints, and leading cross-functional teams. With 7+ years of experience in customer...Suggested
- ...develop automated solutions to support the company's digital transformation journey. You will work within dynamic cross-functional teams,... ...business requirements. The role requires at least 12 years of experience for a Bachelor's degree or 8 years for a Master's, along with...TransformationRemote job
- Sonora Quest in Phoenix, Arizona is seeking a leader for customer experience strategy in the Commercial Admin-Ref Lab department. This role requires a blend of analytical and operational expertise to ensure high-quality customer interactions and drive satisfaction. Candidates...
- ...in Phoenix, AZ. This role will focus on supporting digital transformation initiatives aimed at modernizing customer-facing systems and loyalty ecosystems. The ideal candidate has at least 6 years of experience in business/system analysis, strong skills in eCommerce, mobile...Transformation
$98.85k - $158.5k
...OCM initiatives for SAP S/4HANA and managing strategies for digital transformation programs. The ideal candidate has 8-10+ years in change management, strong stakeholder engagement skills, and experience with tools like SAP Enable Now. Annual salary ranges from $98,853...TransformationRemote job- ...Technology position at the company should have a minimum of 10 years' experience in technology leadership, preferably in construction,... ...in leading large-scale technology projects, driving digital transformation, and implementing data-driven decision-making. The ideal candidate...Transformation
- ...on eCommerce and loyalty platforms. This role will support a digital transformation initiative, modernizing customer-facing systems and APIs. The ideal candidate will have over 6 years of experience in digital commerce and mobile applications and will be proficient in...Transformation
$40k - $50k
...mission focused solutions and digital transformation company. We are seeking a remote Help... ...have prior IT Service Desk operations experience. This is an excellent opportunity that... ...installation, operation, configuration, customization, and usage of assigned products to...TransformationRemote work- ...functions including Accounting and Accounts Payable, ensuring alignment with business goals. The ideal candidate should have strong experience in solution architecture with an emphasis on finance systems, with at least 10 years in a related role, and the ability to...Transformation
- Zoom is seeking an experienced leader to steer a global Customer Success transformation, turning strategy into scalable operating capability. You will redesign how we measure and deliver customer outcomes, driving retention, adoption and revenue growth across worldwide...TransformationRemote jobWorldwide
- ...innovation, we uplift and empower our customers—and our customers’ customers—to make better... ...business performance, enrich customer experiences, and fully integrate data across the... ...ability to drive customer digital transformation and business outcomes through data and...TransformationPermanent employmentWork at officeFlexible hours
- ...North America. This inaugural role demands a trusted leader who can navigate the complex CGT landscape and drive the digitization transformation. Your responsibilities will include managing high-impact software initiatives, translating real-world challenges into...Transformation
- Alvarez & Marsal seeks a PEPI CFO Services Director, Digital Finance in Phoenix, Arizona, to lead digital finance transformations and ensure optimal performance for private equity portfolios. The ideal candidate has over 12 years in finance or private equity, strong expertise...Transformation
- ...Marketing department. The ideal candidate holds a Bachelor's degree in a related field and demonstrates proficiency with Salesforce, Marketo, HubSpot, and Adobe Experience Cloud to optimize campaigns, analytics, and lead management. #J-18808-Ljbffr RRC Solutions GroupTransformation
- Introduction SymphonyAI is now hiring a Manager, Customer Insights to join our team and be on-... ...real, and the work matters. Essential Experience & Qualifications Desirable (AI... ...enterprise AI SaaS company for digital transformation across the most critical and resilient...TransformationImmediate startShift work
- ..., and process management to optimize service delivery across the organization. You will partner with department leaders to develop KPIs, manage budgets, and drive digital transformation while mentoring the legal operations team. #J-18808-Ljbffr Banner Health CorporateTransformation
- ...to lead the IT function, set strategic direction, and manage daily IT operations. This role requires 10+ years of IT leadership experience within manufacturing, retail, or e-commerce. The ideal candidate will have strong skills in Lean methodologies, Agile practices,...Transformation
- ...Corporation is seeking a Principal Solution Architect to lead digital transformation initiatives. This senior role focuses on innovation strategy,... ...in a remote capacity. The ideal candidate has extensive experience in federal consulting, strong leadership skills, and a...TransformationRemote job
$165k
...provider in Phoenix, Arizona is seeking a strategic Digital Transformation Consultant to manage its RFP function. The role involves overseeing... ...with growth objectives. Candidates must have 3-5 years of experience in pre-sales or complex software consulting, excellent...Transformation- ...control systems and networking. Responsibilities include leading project lifecycle management, guiding clients through digital transformation, and ensuring projects are delivered on time and within budget. This full-time position is based in Phoenix, Arizona and requires...TransformationFull time
$108k - $201.8k
...seeking a Principal Data Architect to guide data and digital transformation initiatives. This role is pivotal in defining enterprise strategy... ...modernization. The ideal candidate will possess extensive experience in architecture and data systems, accompany best practices,...TransformationRemote jobWork at office$195.2k
What You Can Expect You will lead Zoom's Customer Success transformation, converting strategy into operational capability. You'll redesign how we... ..., or go‑to‑market strategy with equivalent practical experience Lead global or multi‑region Customer Success functions...TransformationWork at officeRemote work- ...Head of Technology About the Company Mission-driven education... ...technology-enabled learning experiences. Industry E-Learning... ...excellence, and AI-enabled transformation within the organization. The... ...effectiveness, and customer experience goals. Key responsibilities...Transformation
- ...and what we are mainly looking for! Development & Automation Experience : 3+ years building automations, integrations, or backend services... ...client support to help organizations stay secure, compliant, and confident in their digital transformation. #J-18808-Ljbffr...TransformationWork at officeRemote workFlexible hours
$165k
...provider of information management systems is seeking a Digital Transformation Consultant to enhance their RFP function. This role involves... ...RFP management. Candidates should have 3-5 years of relevant experience, excellent executive communication skills, and a preferred...Transformation- Ultra Clean Technology is seeking a Director for the Digital Transformation Program to be based in Hayward, CA, Phoenix, AZ, or Austin, TX... ...supply chain. The ideal candidate will have over 10 years of experience in program management, a strong analytical mindset, and...Transformation
- ...CTO position at the company should have a minimum of 10 years' experience in technology leadership, with at least 5 years leading... ...track record in modernizing tech stacks and leading digital transformation. The ideal candidate will have a deep understanding of full-stack...Transformation
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