Transport/Courier

Job Summary Transports patients, equipment and other items as specified within Saint Louis University Hospital and its associated facilities. All functions are performed promptly, effectively and efficiently, observing infection control and patient safety guidelines at all times. Job Responsibilities and Requirements Completes transportation requests promptly, correctly and efficiently. Transports patients as assigned by computer-based system or by supervisor, lead person or director without delay. Utilizes proper Ticket To Ride form when moving patients between inpatient nursing units and ancillary departments. Demonstrates competency in administering patients’ oxygen and O2 equipment needs during transport. Immediately informs supervisor or lead person of delays in response times. Responds to pages from director, supervisor or lead person immediately. Demonstrates ability to relate to coworkers in a professional and respectful manner, to assure and promote a culture of safety. Maintains professional behavior and observes hospital and departmental dress code at all times. Assumes responsibility and ownership in solving problems and resolving complaints when possible; refers to supervisor or director if necessary. Demonstrates respect and compassion for internal and external customers while delivering prompt; courteous service. Extends apologies as appropriate when service fails, and then takes immediate corrective action. Introduces self, identifies patient by checking armband. Returns equipment to department when found throughout hospital facility. Has an understanding of age‑specific conditions when working with patients/customers. Communicates effectively and respectfully when working with patients/customers, supervisors and other staff. Contacts supervisor on any unclear or potentially problematic issue. Attends staff meetings and is responsible for knowledge of content. Maintains proprietary information, discusses confidential information in private, avoids gossip. Refrains from using cell phones or computers for personal use while on duty. Adheres to dress code. Observes SSM Health Saint Louis University Hospital Standards of Conduct. Demonstrates organizational ability, accepts assignments and attends in‑services and staff meetings. Adheres to operational guidelines in supervisor’s or lead person’s absence. All transporters must be certified in Basic Life Support (BLS‑CPR). Utilizes proper body mechanics. Follows patient safety guidelines including checking patient ID wristbands with patient charts prior to conducting any transports. Practices standard precautions and disposes of hazardous waste per established guidelines. Maintains a safe, clean, comfortable and therapeutic environment for patients/families/employees in accordance with hospital standards. Maintains clutter free environment. Keeps conversations and background noise to a minimum. Reports risk management concerns. Works in a constant state of alertness and safe manner. Adheres to procedures, infection control measures (blood borne pathogen standard) and patient safety guidelines in deliverance of quality service. Assumes personal responsibility for cleanliness and safety. Picks up trash, notifies housekeeping and maintenance of deficiencies. Ensures equipment is kept clean and in good working order. Retrieves and returns any abandoned equipment from corridors, garage, etc. Ensures malfunction equipment is tagged and immediately removed from service. Communicates in pleasant and effective manner with patients, families and staff at all times. Keep supervisor informed of any operational problems. Contributes to hospital, department, performance improvement goals. Provides a safe environment following age‑appropriate safety measures. Communicates effectively by following age‑appropriate techniques. Involves family or significant other in decision making related to services provided. Job Specifications Minimum Education Preferred education: High School diploma/GED or 10 years of work experience. Preferred minimum experience: Previous customer service and/or patient experience. Work experience in a position that involves high interaction with the public and efficient communication skills. Physical Requirements Lifts, positions, push and/or transfer patients and equipment. Considerable reaching, stooping, bending, kneeling, crouching, lifting, pushing, pulling 100+ pounds. Must be able to remain calm and work concisely in highly demanding circumstances. Must have normal vision (with/without corrective lenses). Must hear and speak suitably for normal conversation. May require wearing protective equipment, i.e., gloves, mask, gown, goggles, etc. Required Professional License and/or Certifications Basic Life Support HealthCare Provider (BLS HCP) – American Heart Association (AHA) Job Shift Variable Shift (United States of America) Job Type Employee Department 3406000037 Reference Lab Scheduled Weekly Hours 0 Benefits Paid Parental Leave – one week of paid parental leave for newborns or newly adopted children (pro‑rated based on FTE). Flexible Payment Options – voluntary benefit offered through DailyPay offers eligible hourly team members instant access to earned, unpaid base pay (fees may apply) before payday. Upfront Tuition Coverage – upfront tuition coverage through FlexPath Funded for eligible team members. SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs. Equal Opportunity Employer Statement SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity, pregnancy, veteran status or any other characteristic protected by applicable law. Click here to learn more. ( #J-18808-Ljbffr