CRM Manager
Confidential
We’re one of the fastest-growing global D2C startups with a self-built e-commerce platform. We’re looking for a CRM Manager to own and scale our lifecycle marketing across email, SMS, and customer journeys. This role is responsible for driving repeat purchases, increasing LTV, and turning CRM into a consistent revenue channel. What you’ll do Own retention performance: repeat rate, CRM revenue, LTV, AOV, and subscription metrics Build and optimize end-to-end customer journeys (first purchase -> repeat -> loyalty -> subscription) Lead all CRM campaigns and automated flows across email, SMS, and push Own the loyalty program — strategy, structure, and performance Drive subscription growth and retention in partnership with product and data teams Build a strong testing culture (segmentation, offers, timing, messaging) Work closely with Brand to ensure CRM is aligned but still performance-driven Partner with performance, product, and data to improve the full customer lifecycle What success looks like Increased repeat rate and CRM-driven revenue Strong loyalty engagement and subscription growth Clear segmentation and more relevant customer communication CRM becomes a predictable, scalable growth driver You need to have 5+ years in CRM / retention / lifecycle marketing Strong analytical skills and experience working with data and cohorts Hands-on experience with CRM platforms (Klaviyo or similar) Experience owning loyalty programs and/or subscriptions Strong cross-functional collaboration skills Be New York City based and able to work in a hybrid model, with 3 days per week in the office In addition to the base salary, we offer: Yearly Bonus Plan – Opportunity for an annual performance-based bonus. Generous Paid Time Off (PTO) – Including vacation days, holidays, and special wedding leave. 401(k) with Matching – Competitive retirement savings plan. Comprehensive Insurance – Medical, dental, and vision plans tailored to your needs. Flexible Work Options – Flexible hours and remote work opportunities. Individual Learning Budget – Supports your professional growth. Wellness Program – Access to fitness and wellness resources. Employee Events & Celebrations – Team-building events, seasonal celebrations, and thoughtful gifts throughout the year. If you're passionate about retail and beauty and ready to make an impact in a fast-growing company, this is the opportunity for you! #J-18808-Ljbffr Confidential
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EXL
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...driven, and collaborative teammates, read on. Your Impact on our Mission Zocdoc’s most important asset is our people. As a CRM Marketing Manager you’ll play a meaningful role in making sure we build interesting and effective campaigns that engage patients and...SuggestedWork experience placementFlexible hoursZocdoc
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New York, NY3 days ago- Summary The CRM Manager will lead CRM strategy, client insights, and data-driven initiatives to strengthen client relationships and drive business growth across the Americas. This role translates client data into actionable recommendations, supports regional and global...Seasonal workWork at office
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...Job Description Job Description Job Description: HealthyLine is looking for an Email Marketing & CRM Manager with a specialization in health & wellness marketing to join our dynamic team. This role is crucial for leveraging sophisticated email marketing strategies...Full timeRelocationMonday to FridayShift workHealthyline
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Group Voyagers is seeking a Program Manager for CRM (MS Dynamics) on a contract-to-hire basis. The role is remote for the US, with eligibility to work in the USA or Canada. Contract compensation ranges from $52-$60 per hour, with a planned move to a $90,000-$120,000 annual...Remote jobHourly payFull timeContract work- About the Opportunity Ready to take your CRM career to the next level? We’re partnering with a fast-growing company to find a CRM Manager who’s excited to make a real impact. This is your chance to step into a highly visible role where you’ll own Email and SMS strategy...Local areaMonday to Friday
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...growth and collaborate daily with world-class minds—while doing work that’s both high-impact and deeply meaningful. The Role As the CRM Manager for North America, you will own the local strategy and end-to-end execution across the US and Canada. Serving as a bridge between...Temporary workSeasonal workWork at officeLocal areaRemote work- ...characters and a passionate global community at its core About the Role We're looking for a data-driven and community-obsessed CRM & Retention Manager to own the full lifecycle of our collector and fan relationships. You'll be the architect of how VeeFriends stays...Work at office
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...agile environment where everyone can thrive. About The Role This role is suited for a strategic and analytically-driven Loyalty and CRM Manager who will build and lead the execution of our customer segmentation strategy and loyalty initiatives across our three beauty...Full timeWork at office3 days per week1 day per week$101.43k - $124.2k
...brands.You will be responsible for conceptualization, alignment and managing implementation of global lifecycle journeys for leads and... ...Defining and implementing the end-to-end lifecycle campaigns within CRM strategy for leads and prospects across different channels (from...Local areaImmediate startFlexible hoursHelloFresh
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Specific Responsibilities Would Include We’re seeking a strategic and technically savvy CRM Manager to lead the development and execution of high-impact, data-driven email and SMS marketing programs. You’ll own lifecycle marketing, manage end-to-end campaign execution and...Summer workSeasonal work- Loro Piana is seeking a CRM Associate Manager to support CRM reporting, campaign execution, and client development across the Americas. The role collaborates with CRM, VIC, Retail, and HQ teams to leverage client data and performance insights to drive CRM priorities and...
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