Senior Help Desk Lead — Windows, Mac & Cloud Support
DivergeIT, Inc.
DivergeIT, a Plano-based IT consulting firm, is seeking a Senior Help Desk Technician to lead a team and serve as the senior escalation point for Windows and Mac environments on-site in Plano. The role requires strong expertise in Microsoft 365, Intune, Azure, and Office applications. You will support clients remotely when needed, handle complex issues, and mentor technicians while ensuring high service levels, with competitive benefits and opportunities for certifications. #J-18808-Ljbffr DivergeIT, Inc.
- DivergeIT is seeking a Senior Help Desk Technician to join the team on-site... ...regular 10A-7P CST schedule, supporting Windows and macOS environments for clients. You will lead the escalation process, mentor... ...and manage incidents across cloud-based services like Microsoft...CloudSeniorWindowsFull time
- DivergeIT, Inc. seeks a Senior Help Desk Technician to act as the senior escalation point for a team of technicians supporting Windows and Apple environments on-site in Plano, TX. The role... ...Office 365, Azure Entra, Intune, and Mac platforms (up to Catalina). Strong networking...SeniorWindowsWork at office
$32 - $34 per hour
About the job Position : Senior Help Desk Technician Job Type :... .... We are committed to supporting your professional... ...clients who possess both Windows and Apple environments... ...Manager), and MACs up to Catalina (v15).... ...foundation in troubleshooting Cloud-based network technologies...CloudSeniorWindowsHourly payFull timeWork at officeRemote workMonday to Friday- ...Job Description Support Technician – Managed... ..., printers, and cloud services Manage... ...advanced issues to senior engineering staff... ...Strong knowledge of Windows operating systems... ...are a plus: - Help Desk - Service Desk - Tech... ...IP - DNS - CCNA - MAC OS -...CloudWindowsFull timeWork at officeRemote work
- ...into achievements and helping credit unions grow.... ...to the desktop support processes and functions... ...printers, smartphones, cloud environment, and... ...members of the Help Desk team as well as end... ...troubleshooting PC/MAC operating systems (primarily Windows 11 and iOS)Advanced...CloudWindowsPermanent employmentFull timeTemporary workCasual workWork at officeLocal areaFlexible hoursWeekend work
- BTI Solutions Inc. in Plano, TX seeks a second-line IT Support Specialist to troubleshoot and resolve issues across Windows environments, AD, and Office suites. The role includes on-site and off-hour VIP support for Executives and a focus on improving processes. The ideal...SeniorWindowsWork at officeRemote work
- GEICO is seeking a Senior Tech Support I to deliver on-site Windows/macOS/iOS support across regional offices. You will be the SME for Apple tech, manage MDM, patching, scripting, and security baselining while partnering with IT teams and mentoring technicians. The role...SeniorWindowsMonday to Friday
- ...We are seeking a Technical Support Specialist to provide responsive... ...end-user technical issues and helps maintain a reliable, secure,... ...Policy, Azure, SharePoint, and Windows/Apple endpoints. Provide technical... .... Experience with VoIP and cloud-based technologies preferred....CloudWindowsWork at office
- ...Public Storage is the nation’s leading self-storage provider,... ...currently have an opening for Senior PC Support Technician based out of... ...and manage the IT Service Desk ticket queue and provide principal... ...Desktop Support running Windows 11/10, Mac OS, Microsoft Active...SeniorWindowsWork at officeRemote workVisa sponsorshipFlexible hours
- ...IT Specialist is responsible for preparing Microsoft Windows and Mac OSX workstations and laptops for deployment to... ...management, cybersecurity, data backup and recovery, help desk support, software management, cloud services, and compliance. By outsourcing these services...CloudWindowsLocal areaWeekend workAfternoon shift
- ...are seeking to fill the Support Specialist role, a... ...service and technical help for our loyal customers... ...replication and testing. As a Senior Technical Support... ...each case; conduct and lead customer management meetings... ...operating systems -- Windows, OSX, Unix/Linux...SeniorWindowsWork at office
$10k
...global growth. We are looking for a Senior Cloud Engineer to support our Cloud Platform team. If you are looking... ...report to the Cloud Platform Team Lead and will be responsible for... ...integration aspectsLinux and Microsoft Windows server administrationExperience with...CloudSeniorWindowsWork at officeWork from homeFlexible hours$25 - $27 per hour
...are looking for a Technical Support Specialist II who possesses strong... ...in networking, Linux, Windows Server, and troubleshooting to... ...SSL/TLS certificates, Azure Cloud services, container technologies... ...have skills Linux, Networking, Help Desk Support Good-to-have skills...CloudWindowsPermanent employmentContract workRemote workWeekday work- ...want you to feel valued, supported, and proud to work here... ...Careers.Job Title: Senior Tech Support I - Regional... ...Support specialist with deep Windows/Apple/macOS expertise... ...both Windows and Mac operating systems.Provide... ...encourage you to apply and help shape the future of IT...SeniorWindowsPermanent employmentFull timeWork at officeLocal areaRemote workRelocationMonday to Friday
- ...provide comprehensive legal support and guidance on a wide... ...critical transaction windows or dispute resolutions.... ...infrastructure to a cloud environment to fit the... ...commitments.Act as the lead negotiator to balance commercial... ...in senior leadership meetings to...CloudSeniorWindowsFull timeWork at office
- ...Plano, TX is seeking a CloudOps Engineer to manage Linux/Windows system administration and cloud deployments in AWS. The role emphasizes automation... ...to deploy, upgrade, and scale infrastructure. You will support application servers and web apps, and implement monitoring...CloudSeniorWindows
- ...industries. We specialize in advanced cloud, AI, analytics, and enterprise... ...SDS America is seeking a Senior Linux Data Center Engineer to... ...high-performance computing to support Samsung’s diverse ecosystem.... ..., server hardware, Linux, and Windows system administration. (must-have...CloudSeniorWindowsFull timeWork experience placementLocal area
- ...solutions to the industry.As a Senior Lead Data Architect, Data... ...safe evolution. You will also help establish semantic foundations... ...attribute-level abstractions to support interoperability.Govern schema... ...technical disciplines (e.g., cloud, AI/ML, data platforms), with...CloudSeniorContract workFor contractors
$103.4k - $167.2k
Senior Technical Support EngineerAt Palo Alto Networks®, we're united by a shared mission—to protect... ...troubleshooting skills.Proficiency with Windows, Linux, iOS, Android, and macOS... ...performance monitoring tools like Datadog or Cloud Watch.Independent troubleshooting...CloudSeniorWindowsFull timeWork at officeVisa sponsorshipWork visaWeekend work- AT&T in Richardson, Texas seeks a Lead Advanced Network Tech Support to drive integration of new technology platforms and provide expert network support... ..., building, and operating disaggregated networks and cloud infrastructure using SDN, virtualization, and containerization...CloudSenior
- Step into the role of a Sr Lead Infrastructure Architect at JPMorganChase and play a key role in enabling the adoption of cloud-based technologies across the firm's lines of business... ...outcomes for the engineering teams you support — while contributing to the architectural...CloudSenior
- ...just like you. Join our team and help us develop game-changing, high-quality solutions.As a Senior Lead Architect at JPMorganChase... ...technical guidance and direction to support the business and its technical... ...technical disciplines (e.g., cloud, artificial intelligence,...CloudSeniorFor contractors
- ...clients. Our Service Desk is built around... ..., responsive support, strong documentation... ...higher-tier issues to senior engineers. ROLE... .... • Troubleshoot Windows and macOS operating... ...VMware and Hyper-V and cloud platforms such as... ...in IT support, help desk, or a similar...CloudWindowsWork experience placementWork at officeRemote work
- ...and meaningful impactAs a Senior Infrastructure Engineer Lead at JPMorgan Chase within Corporate... ..., and auditability and support governance activities such... ...domains, including Windows/Linux systems, virtualization... ...).Knowledge of cloud platforms (e.g., AWS, Azure...CloudSeniorWindows
- ...One is seeking a Principal Coordinator, Support Operations to join the Plano team. The role... ...technical support, with emphasis on Windows 10, Macs, and mobile devices, and involves intake... ...improvements while collaborating with the site lead and peers to ensure smooth support...Windows
- ...experienced and meticulous Lead Network & Security Architect to join the IT Support team for the Hardware... ...enablement architect, helping project teams quickly... ...Agents, ClearPass NAC, and Windows Domain joins) are... ...infrastructure for AI, cloud, and hybrid cloud and advances...CloudWindowsWork at officeLocal areaRemote workWorldwideShift work
$122.65k - $227.13k
...currently seeking a Senior MuleSoft Integration... ...MuleSoft Integration Lead - Production Support & Integration Services... ...Resources (TX-DIR) Public Cloud Manager account. This... ..., maintenance windows, and emergency production... ...Industry solutions help organizations and society...CloudSeniorWindowsPermanent employmentFull timeTemporary workWork at officeLocal areaRemote workFlexible hours- ...just like you. Join our team and help us develop game-changing, high-quality solutions. As a Senior Lead Architect at JPMorganChase... ...architecture direction , decisions and support for key stakeholders and... ...technical disciplines (e.g., cloud, artificial intelligence,...CloudSeniorFor contractors
- ...Overview Job Title: Senior Team Leader,... ...improvement activities in support of the plan. Build... ...to effectively help execute the strategy... ...Standards Lead or co-facilitate the... ...personal computers and Windows applications Knowledge... ...for AI, cloud, and hybrid cloud and...CloudSeniorWindowsWork at officeLocal areaWorldwideShift workNight shift
- ...or an alternative application process. IT Support Analyst Full Time Plano, TX, US 30+ days... ...applications. Experience supporting Microsoft Windows environments and Microsoft 365... ...familiarity with Fannie Mae and Freddie Mac guidelines, systems, or workflows is strongly...WindowsFull timeWork at office
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