Technical Support Specialist
$25 - $27 per hourWeekday AI
This role is for one of the Weekday's clients Allen, Texas (Onsite) Pay Rate: Up to $25 to $27/hr (Based on experience & certifications) Become a part of a top organization in the public safety and security technology sector, specializing in advanced Vehicle Intelligence and ALPR solutions. We are looking for a Technical Support Specialist II who possesses strong expertise in networking, Linux, Windows Server, and troubleshooting to deliver high-level technical support in a dynamic, fast-paced environment. Requirements Responsibilities: Deliver remote technical assistance through phone, email, web, and direct customer engagement Diagnose and resolve issues related to hardware, software, networking, VPN, VLAN, TCP/IP, DHCP, and WiFi Provide support for Windows Server platforms and Linux operating systems (preferably Ubuntu/CentOS) Manage inbound and outbound technical support calls and oversee support ticket resolution Collaborate closely with Product and Engineering teams to address and solve customer problems Record technical issues and solutions, and update knowledge base documentation Assist Regional Sales Managers by fulfilling technical support requests Support internet protocols, SSL/TLS certificates, Azure Cloud services, container technologies, and virtualization platforms Required Skills: 2 to 3+ years of experience in Technical Support or Application Support roles Excellent troubleshooting and analytical abilities Proficiency with: Windows Server 2008/2012/2016 Windows 7/8/10 Linux Command Line Interface (CLI) Network devices such as routers and switches, VLANs, VPNs, TCP/IP protocols PowerShell scripting SSL/TLS security protocols Strong verbal and written communication skills Preferred Qualifications: Certifications such as CCNA, MCSE, CompTIA A+, and Linux certifications Experience working with VMware or Hyper-V virtualization platforms Knowledge of Azure Cloud and container technologies Familiarity with ITIL framework is a plus Additional Information: This is a 6-month contract position with potential for extension or transition to permanent hire Candidates must be willing to work onsite in Allen, TX Successful candidates are required to pass the CJIS background screening The interview process consists of two rounds: one onsite and one via Google Meet Must-have skills Linux, Networking, Help Desk Support Good-to-have skills On-call Support #J-18808-Ljbffr Weekday AI
- Technical Support Technician IIDepartment OverviewAs a Technical Support Technician, you will join a team providing remote support to customers across the military, public safety, and mission critical infrastructure sectors. You will act as a catalyst for high quality,...SuggestedWork at officeRemote workShift work
- Weekday AI in Allen, Texas is seeking a Technical Support Specialist II to deliver high-level support for networking, Linux, Windows Server, and related technologies in a fast-paced environment. This 6-month onsite contract requires strong troubleshooting, hands-on experience...SuggestedContract workWeekday work
- Position Summary: Under the direction of the Manager, IT Service Management, the Technical Support Specialist will oversee and maintain company related user hardware and software systems. User hardware is comprised of, but not limited to, desktops, laptops, printers, phones...SuggestedWork experience placementRemote work
- ...product.Prepares the customer for the installation, takes the customer through the installation process, and provides training or support to the customer post-installation.Oversees/performs system set-up for customers (i.e., parameter set-up, creates job files for processing...SuggestedWork experience placementWork at officeLocal areaRemote workWeekday work
Jack Henry & Associates
Allen, TX13 hours ago - ...metrics and budget. Education/Experience: Bachelor's degree in a technical field such as computer science, computer engineering or related... .... Expert leadership and mentoring skills necessary to provide support and constructive performance feedback. Expert knowledge of...Suggested
SA Technologies
Allen, TX21 hours ago - ACH Child and Family Services is seeking an IT Helpdesk Specialist to provide technical assistance for computer systems, software, and hardware. You will handle requests via phone, email, or in person, document tickets, and escalate complex issues while maintaining HIPAA...
$60k - $70k
...Support Analyst Harris Govern - Allen, Texas Harris Govern is a software provider for the property tax and appraisal industry. We place... ...Analyst who combines strong interpersonal skills with deep technical knowledge and modern AI proficiency. Key Responsibilities & Requirements...Local areaHarris Computer
Allen, TX4 days ago- ...Job Title: Technical Support Technician Location: Allen, TX 75002 (Coverage between 7 AM and 6 PM) Duration: 6 to 12 months Please note: Security Checks - CJIS is required during onboarding. Candidate may be required to pay $201.64 for the fingerprinting during onboarding...Work at officeRemote workShift work
Spectraforce Technologies
Allen, TX4 days ago - ...We're a software company looking for a Technical Support Representative to join our collection of people who have somehow made a career out of staring at computers until they tell us what's wrong. We make software for the packaging and logistics industry. Our customers...Immediate start
TOPS Software
Allen, TX1 day ago - ...Description Position Function: Responsible for providing technical assistance and support related to computer systems, hardware, or software. Manage customer experience for employees and contractors submitting technology related service requests. Communicate effectively...For contractorsWork experience placementLocal areaImmediate startRemote work
Paylocity
Allen, TX21 hours ago - ...We are seeking a Technical Support Specialist to provide responsive technical support to employees and assist with the administration of company technology systems and applications. This role serves as the primary point of contact for end-user technical issues and helps...Work at office
RTI COMMUNITY MANAGEMENT ASSOCIATES, INC.
Plano, TX7 days ago - ...announced the opening of our latest global Innovation Hub in Atlanta, Georgia, where our expansion will include a team of Technical Support Specialists. We are seeking to fill the Support Specialist role, a support and escalation point for Fortinet customers and partners...Work at office
Fortinet
Frisco, TX21 hours ago $45k - $55k
...live within a commuting distance to Fort Worth, Texas. As an DRN Support Technician Tier 2 you will provide excellent customer service... ...identification of the underlying problem is established, the specialist can begin sorting through the possible solutions available....Remote workRelocation- Staffmark Group in Plano, TX is seeking a Technical Support specialist to provide comprehensive hardware and software support for the Knox product suite. You will diagnose complex issues, manage cases end-to-end, and document interactions in the Knox console, while delivering...
$49.75k - $62.25k
...company that values purpose, collaboration, and excellence then we’d love to meet you. The Endpoint Operator Specialist II provides on- site technical support and IT asset management under moderate supervision, ensuring a high-quality end-user experience through reliable...Work at officeLocal areaRemote work- Spectraforce Technologies in Plano, TX is seeking a Technical Support Specialist for a 6‑month onsite contract. You will support the Service Desk, handle intake calls, and deliver customer‑focused assistance to end users. The role requires strong communication, experience...Contract work
- Nobis Rehabilitation Partners LLC in Allen, TX is seeking a Technical Support Specialist to oversee and maintain user hardware and software, ensuring a productive work environment for staff. This role focuses on resolving end-user issues across desktops, laptops, printers...
$24 per hour
...7:00 AM–6:00 PM (2 Months training between 7am-4pm); 24/7 operations may require shift/weekend support. ~ Position will be mainly responsible for providing remote technical support to customers through phone, email, and other communication channels while meeting service...Contract workWork at officeRemote workMonday to FridayShift workWeekend workThe Fountain Group LLC
Allen, TX3 days ago- ...Our Service Desk is built around high standards, responsive support, strong documentation, and continuous improvement. We are looking... ...ServiceNow, or Freshdesk. • MSP experience is preferred. Technical Skills • Strong knowledge of Windows Server 2016 and 2019, including...Work experience placementWork at officeRemote work
US Medical IT LLC
Allen, TX14 days ago $49.75k - $62.25k
Jack Henry & Associates, Inc. is seeking an Endpoint Operator Specialist II for on-site support at our Allen, TX office. You will troubleshoot hardware and software, manage IT assets, deploy devices, and support office technology to ensure a high-quality user experience...Work at office- ...Technician to act as the primary escalation point for complex IT issues beyond Level 1 support. You will manage infrastructure, perform systems administration tasks, and lead technical projects while mentoring Level 1 staff for faster resolutions. The role requires 3-5...
- ...vision and business objectives. The role applies strong analytical, technical, and communication skills, and uses CUTX-approved AI and... ...Partnership\n\n Partner with vendors, project teams, and leadership to support the successful launch of new or enhanced products.\n Support...Work at officeImmediate startShift work
Credit Union of Texas
Allen, TX1 day ago $20 - $22 per hour
...recruiter to learn more. Base pay range $20.00/hr - $22.00/hr We’re supporting a long-standing financial technology organization. About the... ...times Qualifications 6+ months of experience in Help Desk, Technical Support, or IT Operations Ability to work overnight shifts (1...Full timeContract workShift workNight shiftAfternoon shift- ...: Allen, TX Reports To: Level 2 Manager Position Summary The Level 2 IT Technician serves as the primary escalation point for technical support requests that exceed the scope of the Level 1 Support team. While maintaining the high standard of professional technical assistance...Full timeTemporary workWork at officeLocal area
$35 per hour
...Type: Independent Contractor (1099) Reinstall operating systems using bootable tools Location: Multiple U.S. Cities (Local, Onsite Support) Job Type: Independent Contractor (1099) Pay: $35 per hour (on-site) Schedule: Flexible - You accept jobs based on your...Hourly payFor contractorsLocal areaRemote workFlexible hours- ...InsuranceDental Insurance401(k)Paid Sick hoursJob DescriptionA specialist to support SCM systems by communicating with business users,... ...Responsibilities cover the entire SCM system operations and provide technical and advisory resources to resolve problems and expedite...
Woongjin
Plano, TX3 days ago $42.09 - $50.09 per hour
...Genesis10 is currently seeking a Technical Business Analyst for a contract position with a Global Financial Institution located in Plano... ..., NJ. This is a 12+ month contract opportunity. This role will support the IT intake team by managing incoming work requests from initial...Hourly payContract workWork experience placementWork at officeTalentify.io
Plano, TX4 days ago$50 - $52 per hour
...perspective)STEM degreeAgileDay To Day:This Tech BA will join the Digital platforms Technology group at Bank of America. This team supports the Unified Sales Business (USB) application.This application is where small businesses can apply for to open up checking and...Temporary workBank staffMonday to FridayCollabera
Plano, TX4 days ago$45k - $55k
...Provider (MSP/MSSP) committed to providing exceptional technology support to our clients. We’re looking for an IT Support Technician who... ...of their work. To succeed on our team, you need more than technical ability. We value people who are relationship-oriented, innovative...Work at officeImmediate startRemote work- ...transform an industry and grow with a company that values purpose, collaboration, and excellence then we’d love to meet you. The Technical Support Representative III will be joining our 4|sight Customer Support team under our Complementary Solutions group. Our team is...H1bWork at officeLocal areaRemote workMonday to FridayWeekend work
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