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Registrar- Patient Registration, Per Diem Varied Shifts, Woodbury

Inspira Health

divh2Job Description/h2pThe Patient Access Registration Representative is primarily responsible for providing a comprehensive, proactive, and Patients First experience to all patients and visitors at Inspira Health. Demonstrates outstanding customer service skills to investigate, triage and resolve patient issues, ensuring patients visit is an outstanding experience. Additionally, the Patient Access Registration Representative completes the registration of all patients, ensuring that all points of registration (Emergency Room, Outpatient, SDS and Admitting) are obtaining accurate patient information and that patients are made aware of hospital policies and procedures. Receives and records accurate demographic, financial and insurance information for all patients registered. Verifies all insurances in HDX system and determines the patients financial responsibility amount via Recondo, the hospital insurance estimation tool. Requests and collects the patient responsibility amount at time of service, if applicable through our PatientCo application. Reviews and explains hospital consent form and all required registration documents to patients, according to department scripting, in addition to securing patient signatures on forms./ppstrongQualifications:/strong/pulliHigh School Diploma or equivalency required./liliSome college and/or CHAA certified preferred./liliDemonstrated experience in providing exceptional customer service and conflict resolution./liliHospital and Insurance registration experience preferred./li/ulpstrongKnowledge Skills:/strong/pulliExcellent communication and organizational skills are essential in order to successfully communicate with a diverse patient population and workforce./liliInterest in learning new technology and troubleshooting to resolve minor technical issues./liliBi-lingual (Spanish) a plus./liliBase knowledge of medical terminology, ICD-10 and CPT coding is preferred./liliComputer proficiency required. Typing skills of 30-40 WPM required/liliMust be able to work in a fast-paced environment with a diverse population while maintaining a professional attitude and providing great customer service./li/ululliAbility to travel among hospital sites preferred./li/ulpstrongBenefits Information:/strong/ppClick Here to Review Our Great Benefits Offerings/p/div

Vacancy posted 5 days ago
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