Guest Services Coordinator

Guest Services Coordinator

Sun Retreats Birchwood Acres Greenfield Park, NY, US Seasonal Full Time

Are you a customer service all-star who is looking for a dynamic and growing organization that will both challenge and reward you? Join our team at Sun RV Resorts and embark on an exciting new opportunity! We are looking for a Guest Services Coordinator to cover routine office/clerical responsibilities for one of our resorts. You will also serve as the face of the resort as you interact with current and prospective guests and residents who come to the office with questions and concerns. Apply online today and take your first steps down a rewarding new career path!

Job Summary

Guest Services Coordinators handle the routine office work and administrative responsibilities of the resort, working closely with the RV Resort Manager and other team members.

Job Duties

• Greet and establish rapport with guests.
• Field resort comments, suggestions, and complaints to the Resort Manager.
• Check guests in and out for their reservations.
• Perform general administrative duties such as answering phones, typing, copying, faxing, and filing.
• Collect and post security deposits, rent, or funds for other services.
• Complete and maintain resort records, reports, and files.
• Prepare and distribute resort communications such as rule reminders, violation notices, newsletters, etc.
• Ensure office supplies are sufficiently stocked and prepare supply orders as needed.
• Assist with the preparation of marketing materials.
• Other duties as assigned.

Requirements

Valid driver's license

Prior administrative experience

Strong customer service skills

Excellent telephone skills

Good problem-solving skills

Professional appearance

Intermediate computer proficiency, with ability to use Microsoft Office Suite, email and internet

RV resort office or hotel front desk experience, a plus

Perks & Benefits

At Sun Outdoors, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded, and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with an award-winning work environment and awesome perks!

Paid sick leave

Online access to view and update personal information, review paystubs, annual W2s, and more

Participation in company-wide SunRewards program

Team Member Perks & Benefits Program with hundreds of discounts on things like mobile phone service, travel, retail, and more

Get paid daily with DailyPay

Access to hundreds of online learning modules via Sun University

Vacation RV site rent discounts at Sun Outdoors locations nationwide

$16.50 per hour

Job Reference: 134962

At Sun, we recognize that diversity fosters innovation. Apply now to join a company with an inclusive environment where you can be yourself and thrive!

ACCESSIBILITY ASSISTANCEIf you are an individual with a disability and need assistance completing an online application, please contact us at (844) SUN-4343. Alternatively, an email may be sent to View email address on click.appcast.io. "Applicant Accommodation" should be included in the subject line of the email. Please note that this phone number and email address are only for those individuals who would like to request an accommodation to apply for a job.