Service Advisor/Sales/Customer Service

Job Summary We are looking for two Service Advisor/Customer Service/Sales persons to join our team. The ideal candidate will have excellent communication and customer relation skills, be adept in a fast-paced environment, be a skilled multitasker, and have previous service writer experience in the automotive field, which is a clear plus. Every day is different in our busy automotive service center! You will be responsible for a variety of tasks, including addressing customer inquiries and managing required documentation. You will be the bridge between the shop and the customer, working with customers and technology to sell the services they need and want. Familiarity with a Mitchell 1/Tekmetric/Autovitals type program is a plus. We offer a base plus incentive pay program. Base pay is competitive with the industry and is based on prior work experience. Significant incentive potential is possible. Responsibilities Work in front of the shop in a busy automotive environment. Daily duties will include making and receiving calls from customers, taking inspection reports from the mechanics, adapting them into service quotes for customers, and presenting and selling those quotes. Follow up with potential customers. Ensure a high level of employee morale and customer satisfaction while maintaining profitability. Ensure the office is kept clean and professional in appearance. Manage the flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records. Hours are 7am-6pm; you will report directly to the General Manager. Qualifications High school diploma or GED required; bachelor’s degree preferred. Valid state-issued driver’s license and clean driving record are required. Successful completion of a pre-employment drug and background screening. At least two years of experience as an automotive service writer or service advisor is preferred. A strong background in a related field is considered. Understanding of automotive technology, automotive service duties, and automotive repair services is required. Benefits Bonus based on performance. Competitive salary. Employee discounts. Career Advancement. Training and Development. Comprehensive Benefits Package. Positive Work Environment. Locally-Owned. Cutting-Edge Tools and Equipment. Work-Life Balance. Why Meineke? Meineke values personal and professional growth. Benefit from ongoing training and development programs to enhance your automotive knowledge and stay up-to-date with the latest industry trends and advancements. Join a team of driven and talented individuals who share your passion for high-quality repair work. Experience a supportive and collaborative work environment that encourages growth and camaraderie. With locally-owned Meineke shops, experience a sense of community and connection with your customers and fellow team members. #J-18808-Ljbffr