Office Support Assistant II (Represented)

Office Support Assistant II (Represented)

The starting salary range as of July 2, 2026, will be $18.67 - $31.04 The Anne Arundel County Police Department is committed to the pursuit of excellence. We uphold public trust by being honest and maintaining the highest standards of ethical and moral character. Anne Arundel County Police Department is looking for a Full-Time, Permanent, Safety Sensitive, Office Support Assistant II (Represented). This position is located within the Central Records Section. This is varied and diversified office support work in providing a full range of general office support tasks. Contacts are with county employees at all levels and with the general public to receive and provide information, respond to complaints, and to answer questions. NATURE AND VARIETY OF WORK An employee in this class performs a variety of difficult office support tasks in support of the assigned office or program area. This class of work is distinguished from the Office Support Assistant I by the complexity of work and independent judgment required in completing assignments. The supervisor provides general guidance for new or unusual assignments, and recurring assignments are performed independently. The employee follows established procedures and reference manuals containing laws, regulations, and procedures to successfully accomplish tasks. Employees perform work using a variety of office automation equipment and software applications to produce forms, documents, and correspondence in a variety of formats. Work is performed in an office setting and is sedentary in nature. Work products affect the accuracy and reliability of further processes and services. The work involves meeting deadlines and possessing time-sensitive documents. Work includes operation of a computer keyboard and video display terminals. Work performance is reviewed and evaluated by a supervisor.

Examples of Duties and Knowledge, Skills and Abilities

• Formats and types correspondence, reports, tables, contracts, Request for Proposals, regulations, purchase orders, invoices, and other office documents utilizing a variety of computer systems and software applications.
• Reviews, codes, enters, and updates data in manual and/or automated systems in order to maintain current records and initiates corrective actions, as necessary, to assure accuracy and completeness.
• Schedules appointments for staff and coordinates calendar commitments for meeting rooms.
• Maintains, monitors, and contributes to the modification of filing systems and/or document control procedures.
• Tabulates and prepares numerical data, tables, and reports from information found in other sources.
• Collects data from existing records and types budget documents, numerical data, financial projections, and income and expenditure reports.
• Receives visitors, answers telephones, and supplies information to the general public and other county employees, making referrals as appropriate.
• Receives and distributes/routes invoices, bills, requisitions, payment requests, applications, claims, orders, forms and bids for processing.
• Receives and distributes incoming mail and other materials.
• Proofreads documents for accuracy, completeness, and adherence to procedural requirements.
• Receives and records cash and/or checks and issues receipts.

KNOWLEDGE, SKILLS, AND ABILITIES

• Considerable knowledge of modern office practices, procedures, and equipment.
• Considerable knowledge of business English, spelling, and arithmetic.
• Considerable knowledge of departmental rules, regulations, procedures, and functions.
• Ability to establish and maintain effective working relationships with other employees and the public.
• Ability to process office forms, claims, bills, requests, and applications.
• Ability to prepare statements and notices, computing applicable charges on the basis of records and regulations.
• Ability to meet time-sensitive deadlines and handle confidential records.

Minimum Qualifications

Education: Graduation from high school. Experience: Two (2) or more years of experience in general office support duties. NOTES: This is a Safety Sensitive position and employees in this position are subject to Controlled Dangerous Substance (CDS) and Alcohol testing. The selection process includes a comprehensive background investigation. Longevity pay is available based on years of service.

Supplemental Qualifications

Preference will be given to applicants with the following:

• Experience working with a Police field reporting and/or Records Management System (RMS).
• Experience with FBI Crime reporting using Uniform Crime Reporting using (UCR) and/or National Incident-Based Reporting System (NIBRS).