Remote Telecommunication Engineer - CCaaS Ops
ITC Federal, LLC
ITC Federal, LLC is seeking a Journeyman Telecommunications Engineering Specialist to support the DHS ICE OSDSS program with the T-Metrics CCaaS platform. The role focuses on daily operational support, troubleshooting, and incident management across VoIP and CCaaS environments in a remote setting. You will collaborate with telecom engineers, system administrators, and program stakeholders to ensure reliable contact center operations, apply changes securely, and maintain thorough documentation. #J-18808-Ljbffr
Vacancy posted 2 days ago
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