Personal Banker I

Job Description

Job Description

Benefits:

• Health insurance
• Paid time off
• Parental leave
• Stock options plan
• Vision insurance
• 401(k)
• Dental insurance

JOB SUMMARY
Performs teller functions including service to customers regarding daily transactions including receiving deposits, cashing checks, accepting loan payments, and disbursing cash. Answers questions and resolves problems for customers and other employees. Responsible for vault, ATM, and cash recycler maintenance. Answers questions and resolves problems for customers and other employees. Performs other assignments or duties as required.

ESSENTIAL FUNCTIONS
• Adopt the Mission, support the Vision and demonstrate the Values of the organization
• Follow required procedures adhering to the bank’s processes and the regulations set by the Federal Reserve
• Perform Teller duties
• Process and record CTR
• Process branch capture
• Perform vault, ATM, and cash recycler maintenance
• Maintain relationship and serve the bank processing needs for special customers
• Order cash where applicable, perform money verification, and ship money
• Supervise and oversee teller needs and issues
• Regular and punctual attendance
• Completes the branch’s quarterly audit.

SECONDARY FUNCTIONS
• Open new accounts and assist customers in account needs as needed
• Complete work and meet deadlines as scheduled

COMPETENCIES
• Computer skills including the ability to enter data efficiently and accurately with knowledge of data processing systems
• Communication skills encompassing both verbal and written
• Customer service skills
• Problem solving and critical thinking skills
• Organization and time management skills

EDUCATION/EXPERIENCE/ELIGIBILITY QUALIFICATIONS
• High School diploma or equivalency
• Experience in the banking field preferred

SUPERVISORY RESPONSIBILITY
• None

PHYSICAL DEMANDS
• Use of keyboard, phones, and office equipment more than 5 hours
• Lift up to 3 pounds regularly, up to 25 pounds occasionally
• Sit or stand for more than 3 hours
• Ability to use hands for fine manipulation for more than 5 hours

SECURITY RESPONSIBILITY
• Maintain confidentiality of customer and proprietary bank information
• It is the responsibility of all employees to be aware, observe, record and take appropriate action regarding safety and security
• Employees are expected to follow policies and procedures, in addition to cooperating in investigations.

ENVIRONMENT CONDITIONS
• Professional, inside, office area