Customer Account Associate - AWG (Associate Wholesale Grocers)

Foods you love. Brands you trust. With a rich portfolio of beloved brands, including DiGiorno, Toll House, and Coffee mate, in 97% of U.No matter where you work within the organization, you are empowered to challenge the status quo, embrace risk-taking, and pioneer new ideas. The Customer Account Associate is a key member of the Customer Account team, providing support to the Account Director/Senior Manager, Customer Account Managers (CAM), and/or Senior Customer Account Specialists (SCAS). The Associate ensures alignment with the team they support and oversees systems administration to ensure smooth team operations. This role is responsible for important tactical work that will drive efficiencies within the account team(s) and Neighborhood Grocers Team (NGT).

Customer Account Team Support & Systems Administration

Responsible for delivering support to help achieve annual sales targets, drive profitable sales, and share growth.

Organize and/or lead team specific meetings and platforms to drive efficiencies of the broader group.

Manage customer forms, ensuring accurate and up-to-date information.

Coordinate and assist with strategy building for large-scale meetings and planning sessions, including joint business planning and integrated commercial planning.

Attend internal business meetings & customer meetings (as opportunities arise).

Assist with item setup, including entering relevant data into forms and/or systems.

Track new items, big bets, other ad hoc tracking & monitoring activities.

Compile digital product and ad images.

Support with promotional contracts in customer systems, confirm dates, lead times, and amounts, and review with Account Manager.

Manage sample ordering process and track sample inventory.

Improving Execution with NRS & Distribution Support

Partner with Sales Operations Managers (SOMs) as liaisons for Account Team(s).

Special Projects (Varies by Team)

Support NGT Division liaison with division activities/initiatives.

Responsible for automated customer reports.

Own personal development through adoption of capability tools and participation in career development programs.

Utilize data and reporting tools to support 4P (Product, Price, Place, Promotion) objectives and provide actionable insights.

Actively ensure timely & effective communication with internal partners – Leaders, CAMs, Field Execution Teams (Nestlé Retail Sales & Distributor Team), etc…

Bachelor’s degree preferred, or 1–2 years of relevant work experience.

Previous experience in an administrative or support role is preferred.

Proficient in Microsoft Office Suite (Teams, Word, Excel, PowerPoint).

Familiarity with SharePoint and other collaboration tools is a plus.

Knowledge of sales fundamentals: pricing, promotion, assortment, merchandising is preferred.

#Bonus Eligibility: Yes

Nestlé offers performance-based incentives and a competitive total rewards package, which includes a 401k with company match, healthcare coverage and a broad range of other benefits. To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by applicable law. Contact us at View email address on click.appcast.io.