Branch Manager - Cincinnati

Location: USA - Erlanger, 4243 Olympic Blvd Division: Air & Sea Job Posting Title: Branch Manager - Cincinnati Time Type: Full Time Summary The Branch Manager is responsible for overseeing all aspects of branch operations, with a strong focus on customer acquisition, team development, and financial management. The role demands both strategic oversight and hands‑on leadership to ensure operational efficiency, customer satisfaction, and sustainable growth. Duties And Responsibilities Drive branch growth by acquiring new clients and maintaining strong relationships with existing ones. Ensure excellent customer service by fostering an environment of continuous improvement and accountability. Regularly visit key clients to identify opportunities for further business development. Oversee branch operations to ensure compliance with industry regulations and internal standards. Use financial reports to manage cash flow, improve transportation yield, and control expenses. Focus on driving profitable growth by increasing revenue and improving operational efficiency. Develop and implement strategies to keep the branch competitive in the freight forwarding market. Leverage market insights to adapt and enhance the branch’s operational performance. Work closely with the leadership team to align branch goals with overall company objectives. Promote a culture of integrity, transparency, and constructive feedback within the branch. Travel as required. Supervisory Responsibilities Hire, train, and develop a high‑performing team aligned with the company’s mission. Foster a culture of open dialogue and constructive feedback, encouraging growth and continuous improvement. Smoothly integrate new hires into the organization and provide ongoing support for their development. Recognize and reward top performers while creating growth opportunities for all employees. Educational Background / Work Experience Bachelor’s degree in Business Administration, Logistics, Supply Chain Management, or a related field is preferred. At least 5 years of progressive experience in the freight forwarding industry, or 10 years of equivalent work experience is preferred. Skills & Competencies Lead Yourself: Honor your commitments, act as a strong ambassador for the company, and maintain a high level of self‑awareness. Lead Your Team: Set ambitious goals for the branch team, track performance, and motivate employees to deliver outstanding results. Lead Your Business: Act in the interest of ONE DSV, ensuring branch operations align with the broader organizational goals. Strong leadership, team‑building, and delegation skills. Excellent communication, analytical, and problem‑solving abilities. Ability to manage multiple tasks effectively under pressure and adapt to changing market conditions. High level of initiative and personal accountability. Language Skills Fluency in English is required. Knowledge of additional languages is a plus. Computer Literacy Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint). Physical And/or Mental Requirements / Working Conditions Work is generally sedentary, with no specific need for physical coordination or effort. May require physical effort associated with using the computer to access information, or occasional standing, walking, lifting needed to carry out everyday activities. Hours can be extensive as well as occasionally staggered for multi‑shift access. Lifting and carrying may be required. Specific vision requirements include close and distance vision. Minimal travel may be required domestically and internationally. Work environment: low to moderate noise level; rarely exposed to fumes or airborne particles, toxic or caustic chemicals. Reasonable accommodations may be made for individuals with disabilities. Compensation and Benefits Expected base pay: $104,500 – $156,500 per year. Compensation will be based on factors such as experience, skills, education, and location. Benefits include medical, prescription, dental, vision, and life insurance; flexible spending accounts (FSAs), health savings accounts (HSAs) for eligible plans; short‑ and long‑term disability coverage. Employees also have access to wellness resources, an Employee Assistance Program, a 401(k) plan with company matching up to 5%, paid time off, paid company holidays, and other location‑specific leave programs. DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, or any other characteristic protected by applicable law. If you require special assistance or accommodation, contact Human Resources. DSV reserves the right to defer or close a vacancy at any time. #J-18808-Ljbffr