IT Support Specialist
Socket
Socket.dev is seeking an IT Support Specialist to provide day-to-day end-user IT support across 12 offices and remote sites. You will own onboarding/offboarding workflows, maintain device inventories, and serve as the human face of IT for the company. You will troubleshoot hardware, software, and account access issues via ZenDesk, manage tickets with SLA adherence, and coordinate with Cloud Engineers for escalation. Strong communication and cross-time-zone support are essential. #J-18808-Ljbffr
Vacancy posted 3 hours ago
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