Technology Resource Specialist

Position Summary We are seeking a Technology Resource Specialist to work with our Technology Team. This employee provides technical support on software applications and hardware issues. You must be able to work with various software and hardware, be an adept troubleshooter, and be a customer service-oriented professional. This position reports to the Director of IT and Information Systems and works directly with the Director of Educational Technology. Responsibilities Provides training to teachers on various applications and software to enhance teaching and learning Support beginning-of-the-year, and end-of-term academic tasks Support academic administration with SIS Software throughout the school year Guide, encourage, and support teachers in developing their resources and technical troubleshooting skills. Troubleshoots academic systems and software Support teachers with technical hardware issues Other duties as assigned Key Skills/Knowledge Current in using new instructional technologies, knowledge of their use in the classroom, and willingness to learn additional instructional tools. Experience using interactive panels, computers, iPads, SIS and LMS platforms, and Google Workspace Be able to work with various hardware and software and be an adept troubleshooter and customer service oriented. Disposition to work cooperatively and collaboratively with others and demonstrates initiative to learn on their own Education and Experience Required 5+ years minimum of relevant experience Preferred Proficiency in helpdesk software Experience in LMS and SIS systems, preferably PowerSchool and Schoology Experience in educational environments Proficiency in hardware support, including interactive panels, iPads, Macbooks, and Windows devices Proficient in Spanish or French The Awty International School does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, national origin, ethnic or religious beliefs, disability, or any other basis protected by federal, state or local law in administration of its educational policies, admissions policies, scholarship and athletic and other school-administered programs or in its employment practices. #J-18808-Ljbffr Awty International School