WFH Customer Service Team Manager

AO Globe Life is seeking motivated professionals to join our fully remote team in a client-focused role supporting individuals and families across the United States. In this position, you’ll help clients understand and access benefit programs designed to provide financial protection and long-term security.

This opportunity offers structured training, ongoing mentorship, and long-term growth in a flexible remote environment. You’ll work with individuals who have already requested additional information about available benefits and want to learn whether they may qualify for coverage.

What You’ll Gain

100% remote work environment from anywhere in the United States

Flexible scheduling with control over your day

Warm leads provided — no cold calling or unsolicited outreach required

Comprehensive training and licensing support

Weekly direct deposit

Monthly and quarterly performance bonuses

Vested renewals for long-term income growth

Leadership development and advancement opportunities

A collaborative, service-focused team culture

What You’ll Do

Connect with individuals and families who requested information about available benefits

Schedule and conduct virtual consultations through Zoom

Explain available benefit options clearly and professionally

Guide clients through the enrollment process and answer questions along the way

Maintain accurate digital records and follow-up communication

Provide ongoing support for policy updates and client service needs

Build long-term relationships through professionalism, consistency, and follow-through

Participate in weekly coaching, mentorship, and development sessions

Who Thrives Here

Strong communicators who enjoy helping others

Self-motivated professionals comfortable working independently

Organized individuals who can manage schedules and priorities effectively

Candidates confident using Zoom and digital platforms

Service-oriented professionals with a client-first mindset

Customer service, consulting, or client-facing experience is helpful but not required

Requirements

Authorized to work in the United States

Reliable internet connection

Windows-based laptop or desktop computer with webcam

Must be physically located within the United States

About AO Globe Life

For over 70 years, AO Globe Life has partnered with unions, credit unions, and veteran organizations to provide supplemental benefits to working families nationwide. Our remote-first model supports professionals seeking flexibility, stability, and long-term growth while making a meaningful impact.

Apply Today

If you’re ready to build a flexible career focused on service, growth, and long-term opportunity, apply now and take the next step forward.