Concierge

A Concierge is a customer service employee who works in a hotel, shopping mall, or even in some corporate office settings. They are the visible point person for the business enterprise and are thereto be available to guests/customers at all times. They may be considered to be upscale, high‑end information desk employees. The Concierge will need a strong familiarity with the surrounding area to provide directions. They may need to know bus, train, and subway schedules as well. The Concierge also performs other services for guests/customers, which may involve tasks such as receiving packages at a hotel for a guest, or ensuring that a guest’s dry cleaning is picked up or dropped off. Daily responsibilities: Welcomes guests/new customers to facility. Performs various administrative/managerial tasks in support of facility's mission. Creates a positive experience for guests by attending to needs and answering questions. Other duties as assigned. Requirements Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level. Professional communication skills (phone, interpersonal, written, verbal, etc.). Self‑motivated, proactive, detail oriented and a team player. Time management and time critical prioritization skills. High school diploma, High School Diploma or GED Required. 0 – 3 years of directly related or closely related experience. EEO is the law. #J-18808-Ljbffr