Security Officer - Concierge

Security Officer – Concierge Location: Boston, MA Requisition ID: 2026-38286 Schedule: Monday – Friday, 7:00am – 3:00pm Hire Type: Full-Time Company Overview Harvard Protection Services is one of the fastest growing, privately owned providers of high-quality security services in the United States. Our reputation has been earned among our employees and clients for our responsiveness, engaged leadership, and personal care for every employee and client we serve. We support our employees, ensure they feel valued, give them the resources to be successful, and empower them to execute flawlessly. Job Summary Our Security Officers support Harvard Protection in our goal of providing best in class security and life safety services. Our Officers are responsible for providing professional customer-focused security and life safety services for the people and the property they protect. Essential Duties and Responsibilities Concierge services Maintain a professional demeanor, aiding customers, employees, visitors, and guests Maintain a visible presence in the facility / building assigned Monitor the environment, with the ability to detect suspicious and unsafe activity Responsible for becoming familiar with incoming and outgoing traffic, know the customers, tenants, visitors, and guests Greet customers, visitors, staff, tenants, guests in a professional manner always Answer all phones in a professional manner Permit authorized persons to enter property and monitor entrances and exits Know the facility / building policies and procedures; enforce them within the limits of the position Perform required patrols of designated areas on foot or in vehicle Observe departing personnel to protect against the theft of company property and ensure authorized removal of property is conducted within appropriate customer requirements Follow established emergency action planning and procedures Monitor alarms and systems Prepare reports on accidents, incidents, and suspicious activities, as directed The essential duties and responsibilities may differ by customer location assigned. Knowledge and Skill Requirements State or municipality mandated security officer licenses Minimum High School Diploma, GED or the equivalent Must have a security guard license or be able to obtain one within an acceptable period Must have reliable means of communication and transportation Strong interpersonal communication skills and neat and professional appearance Write routine correspondence, to include log entries and incident reporting Previous contract security, law enforcement, military, customer service experience helpful Compensation Harvard Protection Services offers a competitive hourly pay rate with health & welfare, dental, vision, sick leave, vacation, and 401K enrollment benefit opportunities. Salary & Wage Details: $24.00/Hr. Harvard Protection Services is an Equal Opportunity Employer/M/F/Veteran/Disabilities. #J-18808-Ljbffr