Customer Service Representative - State Farm Agent Team Member

Responsive Recruiter

Benefits: License reimbursement, bonus based on performance, competitive salary, flexible schedule, health insurance, opportunity for advancement, paid time off, training & development, dental insurance, vision insurance.

About Our Agency: With almost 4 years as a State Farm agent and a team of eight, I'm proud to lead an office that's built around strong culture, accountability, and growth. I've worked in every role within a State Farm agency, which gives me a deep understanding of what it takes to succeed - and I'm passionate about helping my team do just that. We make sure to celebrate our wins and our people: from quarterly team outings to office-wide lunches for birthdays and occasional breakfasts or lunches on me, we take the time to connect, recharge, and have fun together. Our benefits package includes PTO, life insurance, dental, vision, and health coverage, reflecting our commitment to supporting the team both personally and professionally. We're looking for driven individuals with a go-getter mindset who are ready to contribute, grow, and take advantage of the many opportunities available within the agency. If you're motivated by teamwork, accountability, and the chance to build a rewarding career, this could be the perfect place for you.

Role Description: As a Customer Service Representative - State Farm Agent Team Member with Bryan Nowlin - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities: Answer customer inquiries and provide policy information, assist clients with policy changes and updates, process insurance claims and follow up with clients, maintain accurate records of customer interactions.

Qualifications: Strong communication and interpersonal skills, detail-oriented and able to multitask, previous customer service experience preferred.

Compensation: $18.00 - $20.00 per hour

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Fort Worth, TX and help customers with their insurance and financial services needs, including: auto insurance, home insurance, life insurance, retirement planning.

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.