Administrative and Office Support Assistant (Unites State Based only)

**Position Overview: United States Based Only**

**We are seeking a professional Administrative ****and Office ****Support Assistant****to be the first point of contact for our clients and also provide support to our marketing and executive teams. The Assistant****will play a crucial role in creating a positive and welcoming atmosphere and ensuring smooth operations.**

**Key Responsibilities: **

** • Answering Inquiries:Respond to emails, website and Social media inquiries promptly and professionally, providing accurate information about our services and offerings **

**• Appointment Scheduling:Schedule appointments, meetings, and consultations for clients and team members, coordinating calendars and ensuring optimal timing **

**• Check-In and Check-Out: Check in clients for appointments and meetings, ensuring all necessary paperwork and documentation are completed accurately. Assist with check-out procedures as needed **

**• Administrative Support: Provide administrative assistance to various departments, including filing, data entry, and document preparation **

**• Office Management: Help to maintain an organized work flow and ensuring supplies are stocked and equipment is functioning properly **

**• Client Communication: Serve as a primary point of contact for client inquiries and concerns, liaising with internal teams to ensure timely resolution **

**• Security and Access Control: Monitor access to sensitive files **

**• Mail and Package Handling: Monitor and Cordinate the distribution of mail and packages, ensuring they reach the appropriate recipients in a timely manner **

**• Ad Hoc Tasks:Assist with special projects and tasks as assigned by management, demonstrating flexibility and adaptability to meet evolving business needs **

**Qualifications: **

**• Previous experience in a customer service or receptionist role, preferably in the Art, Designs, entertainment or hospitality industry **

**• ****Excellent communication, organizational, and time management skills.**

**• Strong organizational skills and attention to detail, with the ability to multitask and prioritize effectively **

**• Proficiency in Microsoft Office Suite and other relevant software applications **

**• Familiarity with Google Workspace (Gmail, Google Drive, Google Calendar).**

**• Ability to remain calm and composed in fast-paced and high-pressure situations **

**• A positive attitude and a genuine passion for providing exceptional service to clients and visitors **

**Preferred Qualifications:**

**1\. Experience with CRM software.**

**2\. Knowledge of data analysis and reporting tools.**

**3\. Certification in administrative assistance or related field.**

**What We Offer:**

**1\. Competitive salary and benefits package.**

**2\. Opportunities for professional growth and development.**

**3\. Collaborative and dynamic work environment.**

**4\. Flexible working hours and work schedule**

**5\. Recognition and reward for outstanding performance.**

**6\. Access to exclusive travel perks and discounts **

**7\. A supportive and inclusive work environment with a focus on work-life balance**