Pharmacy Technician II- Central Pharmacy Call Center

Pharmacy Technician

Allegheny Health Network

General Overview

Provides distributive pharmacy services, assistance and support for the registered pharmacist.

Essential Responsibilities

• Processes medication orders including computer order entry, medication preparation and assembles all items prior to pharmacist final check. (25%)

• Maintains pharmacy inventory and supplies according to established policies and procedures, including inspection of assigned areas and use of pharmacy computer systems. (25%)

• Provides customer service by taking patient's prescriptions and documenting all required information, handles all customer interactions in a courteous and efficient manner, and releases medications required by policy/procedure. (25%)

• For Outpatient Techs: Validates Medicaid, Medicare, or commercial insurance drug coverage and ensures adjudication is complete addressing any error messages, plus handles cash, prepares deposits and accounting reports. (25%)

• For Inpatient Techs: Compounds, stocks, repackages and batches from bulk medications. Prepares routine patient orders for IV pharmaceuticals including compounding, preparation and labeling of any IV admixture including antibiotics, solutions, irrigations, narcotics, parenteral nutrition and chemotherapy (25%)

• Central Fill Pharmacy: Safe operation of equipment assigned, including but not limited to: forklifts, order pickers, reach trucks, or other material handling equipment

• Other duties as assigned.

Qualifications

Minimum

• High school diploma/GED

• Pharmacy Technician Certification (CPhT) or ExCPT (NHA)

• Completion of a pharmacy technician training program or 1 year equivalent experience

• Effective June 28, 2026; upon hire and before start date, registration as Pharmacy Technician Trainee or Pharmacy Technician through the PA State Board of Pharmacy.

Preferred

• 1 year of pharmacy experience in respective area.

Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.

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