Vice President, Wireline Engineering Services

Job Description

Job Description

Job Title: Vice President, Wireline Engineering Services

Department: Wireline Engineering

Reports To: Senior Vice President

Employment Status: Full Time, Salary (Exempt)

Primary Location: On-Site @ our Irving Texas Office

We will determine salary based on skills and experience in relation to the function of the role, as well as equity to any other employees in the same or similar role.

Job Summary:

The Vice President reports directly to the Senior Vice President. The Vice President will manage and direct the regionally based Engineering Market Directors and engineering staff to provide leadership, management, and technical expertise to complex engineering projects necessary to ensure the Company has the proper operational controls, administrative, and reporting procedures and people systems in place to effectively grow the organization and to meet or exceed the Company and Department financial goals and objectives. The VP will work closely with the executive staff to establish and lead the strategic operational plan and ensure the company continues to provide exceptional services to customers. The VP will be tasked with managing multiple departments, staff, customer accounts, as well as working with other departments within the company to ensure overall company goals are met. Maintain extensive knowledge of the industry, finances and employee output while understanding and striving to meet the company’s strategic goals, mission, values and beliefs. As a partnering principal motivator of change, the VP should be a dynamic leader who is energetic and passionate.

Job Responsibilities (Including, but not limited to):

Leadership and Staff Development:

· Lead department and operations within the telecommunications engineering division.

· Guide, direct, and evaluate the work of management, team leaders and team members.

· Identify, train, and develop leaders within the company, setting them on a path for management.

· Engage with staff and department heads to drive operational improvements; lead, support, and motivate the team while maintaining visibility and accessibility to foster retention and collaboration.

· Spearhead cross-management initiatives to design and deploy scalable systems, processes, and talent infrastructure that support the organization’s rapid-growth objectives.

· Swiftly address unexpected challenges by diagnosing issues and implementing effective solutions.

· Collaborate and partner with Congruex’s Asia Pacific telecommunications operations to ensure staff are well integrated and customer and project expectations are met.

· Direct and mentor managers, team leads, and staff while identifying, training, and developing future leaders to strengthen the organization’s leadership bench.

· Drive staff performance by inspiring and leading a high-impact management team: clearly communicate expectations, plan and monitor outcomes, and support growth through coaching, feedback, and, when necessary, corrective action.

· Foster a safe, engaging, and creative work environment that offers meaningful professional growth and development opportunities for staff.

· Fosters a success-oriented, accountable environment within the Company.

· Establish departmental responsibilities and coordinate functions among departments.

· Implement corrective action plans to solve organizational or departmental problems.

· Coordinate the development or implementation of budgetary control systems, recordkeeping systems, or other administrative control processes.

· Hold monthly or quarterly one on one meetings with team to establish and review process of goals and objectives (including continuous training) and hold accountable.

· Serve as the primary escalation point for all problems that arise within the department.

· Adheres to all company policies, procedures, standards and safety rules.

· Performs other duties as assigned and directed.

Lead Operational and Financial Success

· Set division, client, and project level business and financial plans.

· Create and implement a strategic plan and execute against overall company goal.

· Establish, analyze, and report key performance indicators, implementing course corrections as market, client, or operational conditions change. Ensure all financial targets are met, including operating income, COGS, revenue, margin, and growth.

· Ensure measurement and effectiveness of all internal and external processes; provide timely, accurate and complete reports on the operating condition of the Company.

· Spearhead the development, communication and implementation of effective growth strategies and processes.

· Present business initiatives and collaborate with executive leadership on strategic planning.

· Analyze operations to assess performance and identify opportunities for cost reduction, program improvements, or policy changes.

· Accomplish financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective action.

· Provide regular reports and analysis of financial, operational, team performance and industry trend metrics to the executive team.

· Monitor the competitive landscape and attend industry events to stay ahead of emerging initiatives, representing the company at both external and internal engagements.

· Negotiate or approve contracts and agreements with suppliers, distributors, government agencies, and other partners.

· Promotes total client (both internal and external) satisfaction within all operational teams.

Competencies:

LEADING OTHERS

· Inspires others with a compelling vision

· Empowers others to accomplish common goals

· Represents a positive, motivational example for others to emulate in becoming leaders

· Supports others through providing clarity, direction, organization and purpose

GOAL ACHIEVEMENT

· Establishes goals that are relevant, realistic and attainable.

· Identifies and implements required plans and milestones to achieve specific business goals.

· Initiates activity toward goals without unnecessary delay.

· Stays on target to complete goals regardless of obstacles or adverse circumstances.

TEAMWORK

· Discards personal agenda to cooperate with other team members in meeting objectives.

· Contributes positively and productively to team projects.

· Builds and sustains a trust relationship with each member of the team.

· Supports other team members and team decisions.

PROBLEM SOLVING

· Analyzes all data relative to a problem.

· Divides complex issues into simpler components in order to achieve clarity.

· Selects the best options available to solve specific problems.

· Applies all relevant resources to implement suitable solutions.

DEVELOPING OTHERS

· Strongly advocates for the growth and development of others.

· Devotes appropriate time to training, coaching and developing others.

· Understands the implications of varied learning styles and their importance to individual development.

· Regularly follows up and holds others accountable for their performance.

Required Skills & Qualifications:

· Bachelor’s degree (B.A.) in engineering, telecom or business administration is preferred

· 10+ years of job-related experience

· Equivalent combination of education/job experience

· Must be efficient with strong attention to detail.

· Must have strong skills in organization and planning, demonstrated ability to work independently or in a team-oriented environment and exercise sound judgement and problem solving.

· Exceptional written, oral, and interpersonal communication skills; ability to present ideas in business-friendly and user-friendly language.

· Ability to effectively multi-task and prioritize in order to execute tasks in a high-pressure environment, both personally and delegated through staff.

· Must have strong customer support orientation (for internal/external customers), demonstrated professional demeanor, and the ability to maintain confidential information.

· Ability to read, analyze, and interpret industry journals, financial reports, and legal documents.

· Ability to respond effectively to the most sensitive inquiries or complaints.

· Requires the ability to influence others, negotiate outcomes, and articulate action plans to the team as well as internal and external customer groups.

· Strong coaching and mentoring skills - must be effective at providing detailed and specific feedback to staff to equip them to meet identified business goals.

· Must be effective at giving and receiving feedback.

· Ability to define problems, collect data, establish facts, and draw valid conclusions.

· Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

· Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.

· Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

· Ability to proficiently use computer software programs and related computer applications, Microsoft Office (Word, Excel, Outlook, PowerPoint) and other industry-specific technology tools used within the organization.

· Willingness to learn additional software applications.

Physical Demands and Working Environment:

· Ability to sit continuously for over 2/3 of normal work shift.

· Ability to stand, walk, and reach with hands and arms, climb or balance, stoop, kneel, or crouch on a regular basis.

· Ability to talk and to hear continuously.

· Ability to lift up to 10 pounds occasionally.

· Finger dexterity is required frequently for over 2/3 of the normal work shift.

· Ability to see at close range (20 inches or less), at a distance (clear vision at 20 feet or more), ability to identify and distinguish colors, ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point, three-dimensional vision, ability to judge distances and spatial relationships, and ability to adjust the eye to bring an object into sharp focus.

· Employees work in an office environment. Noise levels are moderate (such as computers and printers) and temperature conditions are usually controlled.

· Must be willing to work flexible hours and/or weekends, as needed, to meet deadlines or to fulfill travel obligations.

All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor.

Requirements are representative of minimum levels of knowledge, skills, and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently.

This document does not create an employment contract, implied or otherwise, other than an “at-will” employment relationship.