SVP/VP - Healthcare Domain Leader, IT & Digital Services

Role snapshot 1Point1 USA Inc. is hiring a senior healthcare domain leader to build and grow its US healthcare technology business. About 70% of the role is winning new clients and 30% is growing existing accounts. Company: 1Point1 USA Inc., part of 1Point1 Solutions Ltd (NSE/BSE listed) Location: United States – Remote, with regular travel to client sites Role mix: 70% new business (hunting) · 30% account growth (farming) Level: Vice President / Senior Vice President Employment type: Full-time About 1Point1 1Point1 USA Inc. is the US arm of 1Point1 Solutions Ltd, an NSE/BSE-listed company with 17+ years in business, 8,000+ professionals and 100+ clients. We combine business process management, customer experience, IT services and AI-enabled automation under one point of accountability. The IT & Digital Services business builds and runs technology for clients: custom software development, systems integration, IT support and service desk, infrastructure, and AI-led automation. In healthcare, our in-house engineering teams build integrations and specialised software, including clinical-trials applications for major US hospitals. We own our AI stack rather than licensing it. ResolX, our agentic AI platform, is built by a 1Point1 subsidiary and is ISO 42001 certified. Clariva adds AI-powered, human-verified medical-record summarization and organization. We deliver from 10 centers. Nearshore sites are in San José, Bogotá and Panama City. Offshore sites are in Mumbai, Bangalore, Gurgaon, Chennai, Pune, Indore and Davao. Certifications include HIPAA, SOC 2 Type 2, ISO 27001, ISO 42001 and PCI DSS. The opportunity You will build our US healthcare IT business, largely from new logos. You will be the healthcare voice in every healthcare deal our IT & Digital Services business pursues. US healthcare organizations face interoperability mandates, pressure on revenue cycles and staff shortages. They want partners who can build, integrate and run technology, not just supply headcount. 1Point1 can do all three: engineering, AI automation and operations from one partner. You will open doors with CIOs, CTOs and operations leaders. You will shape offers with our solutions and engineering teams, and close multi-year engagements. Once accounts are won, you will stay close enough to expand them. Key responsibilities Own the new-logo number. Build and run a territory plan for US healthcare IT services, with target accounts, entry points and quarterly pipeline goals. Prospect directly. Open senior conversations through your own network, outbound outreach, referrals, partner channels and industry events. Do not rely only on marketing leads. Run the full sales cycle. Take deals from first meeting through discovery, solutioning, proposal, pricing, negotiation, contracting and handover. Work with the deal desk on commercial terms. Lead consultative discovery. Find high-value problems in areas such as EHR integration, interoperability, revenue cycle, patient access, clinical research and records workflows. Turn them into clear business cases. Shape winning proposals. Work with solution architects and engineering to design scoped offers. Lead RFP and RFI responses, orals and client-site presentations. Use pilots to win. Define tight proof-of-concept and pilot engagements, especially for AI and automation, with agreed success measures and a path to full adoption. Build the partner ecosystem. Develop relationships with EHR vendors, health-tech platforms, cloud providers, consulting firms and group purchasing organizations as sources of referrals and co-selling. Represent 1Point1 in the market. Attend and speak at events such as HIMSS, HFMA, AHIP and ViVE. Build 1Point1's name in US healthcare circles. Own executive relationships in assigned healthcare accounts and in the accounts you win. Create account plans with stakeholder maps, white-space analysis, renewal dates and expansion targets. Expand scope by cross-selling IT, AI, BPM and records services into new departments, sites and workflows. Run governance through quarterly business reviews, surface risks early and work with delivery leaders to resolve escalations. Protect renewals and keep client satisfaction high, including reference-ability for future wins. Healthcare subject-matter leadership Act as the in-house healthcare expert for sales, marketing, solutions and delivery teams. Bring market insight and client feedback into product and offer development, including ResolX and Clariva use cases. Help marketing shape healthcare messaging, content, case studies and account-based campaigns. Make sure every commitment meets HIPAA, privacy and security requirements, working with InfoSec and legal. What you will sell You will lead with IT and AI services, and bring in operations and records services where they add value. Custom software and applications: specialised healthcare applications, including clinical-trials applications built for major US hospitals. Integration and interoperability: EHR and backend-system integration, API-led data exchange, and moving records workflows from fax and mail to digital channels. AI and automation: the ResolX agentic AI suite for patient and member contact, and Clariva for AI-powered, human-verified medical-record summarization. IT support and infrastructure: service desk, L1/L2 technical support, and infrastructure and application support. Revenue cycle and patient access: scheduling, eligibility and benefits, pre-authorizations, claims and denials, payment posting, patient-balance collections and end-to-end RCM. Records and knowledge services: record retrieval, and medical-record processing, organization and summarization. Patient and member experience: omnichannel patient support, appointment reminders, recall and reactivation, and complaint handling. What you bring Required 12+ years of enterprise B2B sales, with 7+ years selling IT services, digital transformation or technology-enabled outsourcing to US healthcare. A proven record of winning new logos, carrying a personal quota and closing multi-year, multi-million-dollar services deals. Hunter instincts: you generate your own pipeline and are comfortable with cold outreach and long enterprise sales cycles. An active network of senior healthcare contacts at providers, payers or health-tech firms. Working knowledge of US healthcare operations: revenue cycle, patient access, health information management, clinical and administrative workflows. Understanding of healthcare technology and regulation: EHR platforms (such as Epic, Oracle Health, athenahealth, eClinicalWorks), HL7 and FHIR, APIs, HIPAA and HITECH, and CMS interoperability rules. Experience selling offshore or nearshore delivery models, including how to address client concerns about data security and quality. Strong executive presence, storytelling and negotiation skills. Able to present to C-suite and technical audiences. Well versed in modern sales tools: ZoomInfo, LinkedIn Sales Navigator and CRMs such as Salesforce or HubSpot. Disciplined pipeline management and accurate forecasting. Preferred Experience at an IT services firm, healthcare BPO or health-tech company selling to US health systems or payers. A track record of selling AI, automation, analytics or cloud services. Exposure to record retrieval, medical records, clinical trials, or programs such as HEDIS and risk adjustment. MBA, or a clinical or health-informatics background. Relationships with EHR vendors, GPOs, consulting firms or healthcare industry associations. How you work Self-directed and productive working remotely, with a strong bias for face-to-face client time. Collaborative across time zones with solutions, engineering and delivery teams in India and Latin America. Curious about technology; you do not need to be an engineer, but you can hold a credible technical conversation. Honest with clients and colleagues about fit, feasibility and timelines. Measures of success Success is measured across new business and account growth, weighted roughly 70/30. New-logo bookings: total contract value signed with new healthcare clients. New logos won: number of new healthcare clients signed. Qualified pipeline: strong, well-qualified pipeline coverage against the annual plan. Executive engagement: first meetings held with senior healthcare buyers. Pilot conversion: pilots and proofs of concept that convert to full engagements. Account growth: year-on-year revenue growth in existing and newly won accounts. Retention and satisfaction: renewals secured and strong client satisfaction. Forecast accuracy: committed forecast versus actual bookings each quarter. First 90 days Days 1–30: Learn the IT, AI and healthcare portfolio and the delivery teams. Meet existing healthcare clients. Agree targets, territory and rules of engagement. Days 31–60: Finalize a target-account list and territory plan. Launch outreach with marketing. Book first executive meetings, and plan attendance at key conferences. Days 61–90: Build a qualified pipeline with at least two active opportunities in proposal stage. Complete account plans for existing clients. Identify first expansion opportunities. Work location, travel and terms Location: Remote within the United States. Candidates near a major healthcare hub is preferred. Travel: Willing to commute and travel regularly to client and prospect sites, conferences and company offices (roughly 30–40%). Occasional international travel to our delivery centers. Work hours: US business hours, with some flexibility for calls with teams in India and Latin America. Work authorization: Must be authorized to work in the United States. Compensation: Competitive base salary plus performance-based variable pay. 1Point1 Solutions is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected characteristic. #J-18808-Ljbffr