General Manager

Club Location Champions Retreat - Evans, GA. Position Summary Champions Retreat Golf Club seeks an exceptional hospitality executive to serve as General Manager of one of the most distinctive private club destinations in North America. Champions Retreat combines elevated culinary experiences, luxury accommodations, championship golf, and the timeless traditions of Southern hospitality. Following a significant multi-phase transformation and investment initiative, the Club is entering a new era focused on delivering an unparalleled member and guest experience while establishing its position among the nation’s most respected private club and hospitality destinations. Champions Retreat is much more than a golf club, possessing destination experiences through lodging, food and beverage venues, racquet sports and wellness, and world-class golf. Reporting to senior leadership of Arcis Golf, the General Manager serves as the de facto chief executive officer of the Club and is responsible for executing the strategic vision, operational excellence, financial performance, culture, and service philosophy of the organization. Executive Leadership Responsibilities Vision, Strategy & Brand Stewardship: Serve as the principal steward of the Champions Retreat brand, reputation, and member experience. Establish and execute a long-term strategic vision that positions Champions Retreat among the premier private club and hospitality destinations in the world. Partner with corporate leadership on strategic planning, capital investments, growth initiatives, and market positioning. Champion a culture of excellence that honors the Club’s traditions while embracing innovation and continuous improvement. Ensure all experiences, amenities, facilities, and service standards reflect a luxury hospitality mindset. Luxury Hospitality & Experience Leadership: Curate and oversee a highly personalized service culture designed to exceed expectations and create lasting emotional connections with members and guests. Maintain a visible presence throughout the property, actively engaging with members, guests, partners and team members. Lead the integration of lodging, culinary, wellness, recreation, social experiences, and into a seamless luxury lifestyle offering. Establish service standards and operating philosophies comparable to leading luxury hospitality organizations and destination clubs. Ensure every touchpoint reflects exceptional attention to detail, anticipation of needs, and genuine hospitality. Talent & Culture: Build and sustain a culture recognized for service excellence, accountability, professionalism, and employee engagement. Recruit, mentor, and develop exceptional leadership talent throughout the organization. Create an environment where team members are empowered to deliver memorable experiences and grow professionally. Serve as the cultural ambassador of the Club, modeling leadership behaviors that inspire humility, gratitude and a growth mindset. Financial & Asset Leadership: Drive sustainable revenue growth, profitability, and long-term asset value. Oversee all financial planning, forecasting, capital allocation, and operational performance metrics. Ensure disciplined financial management while preserving the luxury experience and member satisfaction. Lead significant capital projects, facility enhancements, and property development initiatives. Member & Community Engagement: Develop meaningful relationships with members, guests, community leaders, and key stakeholders. Serve as the face of Champions Retreat and cultivate a culture of belonging, engagement, and loyalty. Enhance the Club’s reputation through exceptional experiences, thoughtful programming, and strong community relationships. Ideal Candidate Profile Executive leadership experience within luxury resorts, destination clubs, private clubs, five-star hospitality organizations, or integrated hospitality environments. A proven record of leading complex, multi-department operations with exceptional service standards. Demonstrated success managing luxury lodging, food and beverage, experiential hospitality, and golf operations. Exceptional emotional intelligence, relationship-building ability, and executive presence. Sophisticated financial and business acumen. Experience leading transformational growth, capital projects, and organizational change in high-end, luxury environments. A passion for hospitality and a genuine commitment to creating extraordinary experiences for members, guests, and employees. Leadership Philosophy The General Manager is expected to lead not merely as an operator, but as the curator of the Champions Retreat experience—creating a destination where luxury hospitality, meaningful relationships, and Southern hospitality converge with championship golf to deliver experiences that are memorable, distinctive, and unmatched. Team Member Lifestyle Perks Medical, mental health, dental and vision insurance Life Insurance Accident & Critical Illness Insurance Pet Insurance Paid time off 401(k) plan and match Holiday pay Food & Beverage discounts throughout portfolio Golf & Tennis benefits Employee assistance program Career Growth Flexible Schedules Development Opportunities (Perks may vary based on location) Equal Employment Opportunity Statement Arcis Golf provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Arcis participates in E-Verify, the government program that certifies an employee's right to work for us in the U.S. Arcis Golf has positioned itself as a dynamic leader in the industry by consistently providing unrivaled amenities to complement diverse playing experiences for members and guests. We continuously search for individuals who share our Passion for Service to join the teams at our many Clubs and Courses positioned throughout the country. Our growing and innovative organization offers competitive wages and benefit packages. #J-18808-Ljbffr