Part - Time Front Desk Supervisor - Charleston Campus Student Government - FY 2026

Leadership Front Desk Supervisor

Student Government and Leadership Development are seeking two part-time employees for each of its three Student Unions who are student-centered and customer friendly. Under the supervision of the Director of Student Government and Leadership Development, the Leadership Front Desk Supervisor represents the Student Government and Student Union Offices. As the hub of the student union, the Leadership Front Desk Supervisor assists and supports students and staff at CSN.

In addition to providing administrative support to the Student Government and Leadership Development departments, Leadership Front Desk Supervisor coordinates the onboarding process for students and staff. The Director or members of the Director's Leadership Team may request this position to assist with projects, events, and initiatives for the department. Leadership Front Desk Supervisors are responsible for managing the day-to-day administrative and office operations of the area. Ensures that all office functions are rendered in a quality manner and supervises the volunteer and student workers.

Responsibilities:

• Assist in the operation of the Student Government and Student Union front desks
• On-site supervisor for Federal Work Student Students, Leadership Program Assistants, Student Government Members, and Leadership Program Volunteers
• Identify discrepancies, resolve problems, and provide guidance to student staff; authorize and approve documents within assigned parameters
• Participates in structured outreach for various student government and leadership development office initiatives
• Function as a referral source throughout the academic year to support all students and student services areas at all three campuses
• Inventory of all student government union supplies
• Assist Student Government and Leadership Development Team with the implementation of an assessment plan throughout the academic year
• Attend and participate in all required training workshops provided in student services and college transition
• Coordinating monthly meetings, and training student union staff
• Guiding student staff through employee onboarding including all essential documents and direct deposit information
• Verifying payroll of student employees
• Verifying students are adhering to scheduling expectations
• Other duties as assigned

Required Qualifications:

• Must have proficient computer skills including the ability to work remotely using various collaborative computer software such as MS Teams, Webex, and or Zoom
• Must have an associate degree completed or nearly completed an associate degree within the academic year hired
• Ability to demonstrate a focus and practice on putting "students first" that translates in all responsibilities as a Student Government and Leadership Development Office Team
• Demonstrate effective communication and people skills, along with the ability to work with students from diverse backgrounds and skill levels
• At least one year of customer service experience
• Ability to troubleshoot minor computer issues (e.g., sign-in, log-on, computer access issues)
• Perform duties in such a way as to foster a work atmosphere that promotes civility, courtesy, collegiality, collaboration, and overall excellent customer service
• Ability to work up to 19.5 hours per week; may require work on weekends and evenings for Student Government and Leadership Development events as assigned
• Ability to network with students in person and virtually; may be responsible for participation in Student Government and Leadership Development communication/projects/events
• May be asked to assist in the training of new student government members for the '24- '25 school year
• Temporary assignment with an expected end date of 12.31.25

Preferred Qualifications:

• The ability to speak a second language (e.g., Spanish)
• Community College experience and/or former CSN student

Salary Information: $15.00 Hourly

Schedule: Monday - Friday 9:00 AM - 5:00 PM

Exempt No Full-Time Equivalent 48.8% Required Attachment(s): To be considered for this position, please upload the following documents to your application:

• Resume/CV