Quality Manager

Black Diamond Oilfield Rentals is a well-established, Houston-based company. We are a leading supplier of Drill Pipe and BHA Handling Tools for the Oil & Gas industry. We operate from 5 North American locations, delivering an extensive fleet of rental products and tailored services. Our commitment to personalized solutions, prompt response times, and exceptional customer satisfaction sets us apart and defines our value to clients. About the Job We are looking for a motivated individual to join our team as Quality Manager . This role is ideal for a self‑motivated, driven, and experienced professional who is passionate about quality management, takes pride in delivering excellence, and is committed to continuous improvement and operational success. If this sounds like you, we encourage you to apply! As a Quality Assurance Manager, you will be responsible for creating, organizing, maintaining and implementing a Quality Management System (QMS) program/manual and support procedures written to follow API Q2 requirements. Responsibilities Responsible for reporting and responding to all quality conformance findings issues related to the Company’s operations Liaison with Engineering, Manufacturing, Service, and Sales developing recommendations to reduce NCR’s Lead the Quality Committee at each Black Diamond location Researching and creating policies, procedures, and reports related to continuous improvements Providing training on various quality issues for all employees Interacting with peers in external organizations Maintaining required record keeping and documentation Leads and participates in staff quality meetings Maintain quality corrective action programs, including internal and external audits Lead and comply with all applicable Black Diamond quality, safety, environmental and general standards and policies Conduct and/or provide orientation of the Quality management system for new staff members Conduct annual Management Review meetings per API Q2 requirements Reviewing all incidents/NCR reports, compiling and analyzing monthly, quarterly and yearly statistics Issue NCR’s, CAR’s and PAR’s in support of the Company’s daily operational requirements Conduct annual performance reviews (providing input) of direct reports in conjunction with the facilities line management Minimum Experience and Qualifications Associate’s degree and/or 15 years relevant experience with ISO/QM systems Ability to liaise both internally and externally Ability to provide leadership in the implementation of quality management systems, processes and procedures Competency in computer operations (i.e.: Microsoft Office products and ERP Systems) Positively driving change in the way decisions are made by proactively challenging the established mindset, ensuring the governance of the quality requirements Requires a consistent, diplomatic and responsive approach in high stress situations Ability to travel to other Black Diamond locations as required (approximate 20% travel) In office position, full‑time M-F, Location - Conroe, TX. Exceptional benefits which include medical, dental, vision, 401(k) with match. We offer a remarkable company culture focused on training, goals, recognition and work life balance. #J-18808-Ljbffr