Head of Sales East

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Your Role

The Regional Sales Manager is a field based commercial role leading a team of Business Development Managers, each responsible for a sales territory (East Coast), and reports to the Head of Commercial for North America. The sales region spans over multiple states, selling BioReliance Biosafety Testing Services. BioReliance is the world's largest provider of pharma and biopharma GMP manufacturing and biologics safety testing.

Responsible for driving region-wide business performance with a strong emphasis on coaching, forecasting accuracy, customer relationship management, proactiveness, and cross-functional collaboration. Demonstrates proactive leadership and strategic account stewardship to grow revenue.

• Reach or exceed quarterly and yearly sales targets
• Monitor and improve the region's sales performance, identify gaps, and implement actionable plans with clear milestones and owner accountability.
• Lead, mentor, and develop the sales team through regular, structured coaching; establish and communicate best practices for forecasting, deal execution, and customer relationship management.
• Ensure accurate and timely forecasting; maintain a robust, properly staged pipeline; implement rigorous review cadences with leadership and account teams.
• Develop a comprehensive sales plan within the region focusing on growth activities and based on a target account list for each territory within the region.
• Provide feedback and recommendations on the workforce and support required for the success of the plan.
• Track pricing and price increase success within the region to protect business profitability.
• Develop relationship with key decision-makers at target accounts within the region as well as foster the networking activities of the Account Managers at these customers.
• Support Business Development Managers (BDM) during specific situations where an escalation process is needed to either solve a significant issue or protect/win a significant piece of business.
• Provide clear focus and prioritization to the regional BDM team.
• Represent the team in key meetings and calls to ensure visibility and impact.
• Evaluate individual performance at mid-year and year-end and allocate compensation accordingly.
• Work collaboratively with business partners (customer service, technical service, field marketing, technology management, demand planning, etc.).
• Maintain reliable accessibility during business hours to support the team, respond to issues, and remove obstacles to order progress.

Travel requirement within sales territory is approximately 50%, with minimal international travel.

Who you are:

Minimum Qualifications:

• Bachelor's Degree in Biology, Biochemistry, or related Life Science
• At least 8 years of commercial sales experience in the biotech industry including the use of CRM software, forecasting tools and other sales-related programs
• Demonstrated ability to coach, develop, and motivate a high-performing sales team; experience conducting regular one-on-one and team coaching sessions.
• Strong quantitative skills; proficient in pipeline management, opportunity assessment, and data-driven decision making.
• Servant leadership mindset; prioritizes team development and customer value.
• Data-driven; uses metrics to coach and drive decisions.
• Empathetic and collaborative; builds trust with internal teams and customers.
• Proactive problem-solver; identifies risks early and assigns ownership.
• Prior experience selling services or products to pharma and biopharma companies, supporting biologic molecule productions

Preferred Qualifications:

• Working knowledge of pharmaceutical and biotech drug production processes/unit operations
• Utilizes effective negotiation skills; generates results with positive outcomes for both parties
• Able to build and maintain strong relationships; builds credibility and trust
• Self-motivated, assertive, takes initiative and works independently
• Possesses exceptionally strong conceptual skills - can see the big picture and can translate it compellingly in writing and speech
• Perceives the impact and the implications of decisions on other components of the company as well as the impact on clients and suppliers
• Anticipates areas of conflict, manages disagreement, and works toward resolution

Pay Range:

$125,500-$178,300

The offer range represents the anticipated low and high end of the base pay compensation for this position. The actual compensation offered will be determined by factors such as location, level of experience, education, skills, and other job-related factors. Position may be eligible for sales or performance-based bonuses.

Benefits offered by the Company include health insurance, paid time off (PTO), retirement contributions, and other perquisites.

What we offer:

We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We believe that this variety drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!

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