Owner Relations Manager
New Day Executive Search
Owner Relations Manager
A leading property management company is seeking a Short-Term Rental Owner Relations Manager to serve as the trusted partner for homeowners. In this relationship-driven role, you'll ensure properties are expertly managed, profitable, and consistently meet high standards. This is a unique opportunity to build meaningful connections while shaping the owner experience in a growing segment of the hospitality industry.
Owner Relations Manager Benefits & Compensation
- Competitive salary commensurate with experience
- Eligibility for performance-driven bonuses
- Flexible work environment with a blend of office and field-based responsibilities
- Opportunities for professional development and advancement
- Supportive company culture focused on collaboration and service
Owner Relations Manager Requirements & Qualifications
- Minimum 2 years of experience in property management, hospitality, or account management
- Strong interpersonal and communication skills, with a proven ability to build trust and manage expectations
- Proficiency in reviewing financial reports, budgets, and performance metrics
- Highly organized and detail-oriented with strong problem-solving abilities
- Ability to manage multiple owner accounts
Owner Relations Manager Preferred Background & Skills
- Experience managing client or owner relationships and building trust
- Strong negotiation and conflict resolution abilities
- Comfortable adapting to changing priorities and helping to build a culture of excellence
Owner Relations Manager Day-to-Day Responsibilities
- Serve as the main point of contact for property owners, providing regular updates and addressing concerns with professionalism and care
- Onboard new owners by setting clear expectations and coordinating property setup
- Build lasting, trust-based relationships to ensure satisfaction and drive retention
- Partner across teams to ensure properties meet quality standards and guest expectations
- Conduct regular property inspections and recommend upgrades or enhancements
- Stay informed on market trends, regulations, and opportunities to grow the owner portfolio
If you are passionate about relationship management and want to make a direct impact for both owners and guests, we encourage you to apply.
Vacancy posted 3 days ago
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